Don’t take the bait: How you can spot a phish

  Posted on: October 9, 2019

“Phishing” is a tech industry term for a kind of cybercrime where people try to fool other people into sending them money or revealing personal information online. The name comes from the idea of fishing: scammers send a message that acts as bait, hoping to “hook” someone. The good news is that you have the…

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October is National Cybersecurity Awareness Month. Let’s Celebrate!

  Posted on: October 9, 2019

Like getting your steps in or lifting from your knees, secure habits keep you safe and your online reputation healthy. This October is National Cybersecurity Awareness Month — a collaborative effort between government and organizations like ours to ensure everyone has the resources and knowledge they need to stay secure at work and at home….

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NVivo Licensing Change

  Posted on: June 7, 2019

Good news!  TRU has moved to site licensing for NVivo.  What this means for you is that we are now able to provide greater access to staff and faculty members who need to have the newest version installed on their TRU PC or in TRU computer labs. What is NVivo? NVivo is data analysis software…

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IT Services @ TRU Spring Open House, 2019

  Posted on: March 26, 2019

Over the past weekend IT Services had the pleasure of participating in TRU’s Spring Open House.  We met with future students, community members, and our TRU colleagues to showcase the technological benefits that come along with being a TRU student.  We love it when we get the chance to meet one on one with our…

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ITS Tech Tips Series – Adding TRU Employee Email to Your Phone

  Posted on: January 25, 2019

Continuing our focus on common IT Services questions, this post provides information on adding your work email to your mobile phone.  This is easy to do and it way nicer to use than accessing via the web interface on your mobile browser.     iPhone Settings Passwords & Accounts “Add Account” “Exchange” Enter your TRU email…

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ITS Tech Tips Series – Setting Up Guest Wireless

  Posted on: January 18, 2019

Over the next week we will be focusing on some of our most common question in the IT Services Tech Tips series.  In this post we will be sharing the steps you can take to set up free wireless access for your on-campus guests.  Every TRU employee has the ability to do this and the process…

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TRU’s Microsoft Office 365 provides 1 Terabyte of storage

  Posted on: August 16, 2017

This is a reminder of the availability of Office 365 OneDrive within TRU’s Microsoft Office 365 providing 1 Terabyte of storage. IT Services recommends Office 365 OneDrive over products such as Dropbox or Google Drive that do not comply with Section 30.1 of BC’s Freedom of Information and Protection of Privacy Act . Data you…

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ITS Web Help Desk Ticket System is now live!

  Posted on: August 8, 2017

The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…

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Wireless and network maintenance – IB and Science Building

  Posted on: July 21, 2017

Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network.  There could be intermittent interruptions to this service today, July 21st.  The migration of this service should be completed by 4:00 p.m. today.   As well, Network Services will be doing maintenance in…

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