Thompson Rivers University
Thompson Rivers University


Student Multi-Factor Authentication

  Posted on: September 22, 2023

Student MFA for Email – September 25th 2023

Starting Monday September 25, 2023, any student using an email address must enable multi-factor authentication to access their email off-campus. Students need to download the Microsoft Authenticator App and register their device.

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Clicking the Wrong Link Can Have Huge Impacts

  Posted on: January 15, 2021

In December 2020, just before the winter break, 17 unsuspecting TRU employees opened a malicious email message and clicked on a scam link. Once IT Services was informed of the scam (at, they were able to stop several thousand more malicious emails from being sent. That’s the good news. The bad news? Enough damage…

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How to spot harmful DocuSign phishing scams

  Posted on: October 28, 2020

There’s been a rise in phishing messages that look like they are from DocuSign. These harmful emails are disguised as legitimate DocuSign notifications related to invoices or other financial documents that require your signature. Phishing scams are a very popular tactic hackers use to trick you into thinking you’ve received an email or text (SMiShing…

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Conference and Collaboration Tool Comparisons

  Posted on: April 7, 2020

With the rapid transition to distance learning IT has been getting lots of questions about which conference and collaboration platform is the best.  Here at TRU we have three chosen solutions that are equally great but each shines brightest in different scenarios.  Microsoft Teams, BlueJeans and BigBlueButton are all able to meet and exceed your…

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Changes to Webmail

  Posted on: April 6, 2020

We are updating our email system and as we move employees over to Exchange 2016 (the server we use to run Outlook) you may notice that the webmail page looks a bit different.  Don’t panic – just log in with your network credentials like always and continue to use your email like you always do. …

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Did you know that TRU has a chatbot?

  Posted on: February 26, 2020

Did you know that TRU has a chatbot?  In fact, TRU has several.  TRU World has been dabbling with chat support for a while and in 2019 the Future Student team kicked things off for our domestic students when they launched Wolfie the chatbot.  Wolfie was great at solving simple questions and we loved how…

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CRA Cyber-Scam

  Posted on: January 17, 2020

Over the last few days we have had a number of institutions report a wide-spread cyber-scam circulating from what appears to be the Canada Revenue Agency. This particular scam seems to be targeting students, faculty and staff at universities across the country. It advises of a tax credit owing to you and requests your response…

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Dec 11 Workshop – Information Security Essentials

  Posted on: December 5, 2019

End of Semester Fall 2019 – Information Security Essential session TRU is a great place to work with great opportunities to expand your awareness. With this in mind, Information Security has the following opportunity for a session in December 2019: Wednesday December 11, 1:30-3:00 pm – ISAE I (Concepts & Practice) – OL 127 These…

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Did You Click the Link?

  Posted on: October 29, 2019

Today, we were going to post another #NCSAM tip about staying safe in a digital world. Were we able to? No, spammers had other plans for us. For the third day, Thompson Rivers University was hit with yet another spam and phishing email, trying to get users to give up their credentials. What did our…

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Don’t take the bait: How you can spot a phish

  Posted on: October 9, 2019

“Phishing” is a tech industry term for a kind of cybercrime where people try to fool other people into sending them money or revealing personal information online. The name comes from the idea of fishing: scammers send a message that acts as bait, hoping to “hook” someone. The good news is that you have the…

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