Posted on: January 15, 2021
In December 2020, just before the winter break, 17 unsuspecting TRU employees opened a malicious email message and clicked on a scam link. Once IT Services was informed of the scam (at infosecurity@tru.ca), they were able to stop several thousand more malicious emails from being sent. That’s the good news. The bad news? Enough damage…
Read morePosted on: October 28, 2020
There’s been a rise in phishing messages that look like they are from DocuSign. These harmful emails are disguised as legitimate DocuSign notifications related to invoices or other financial documents that require your signature. Phishing scams are a very popular tactic hackers use to trick you into thinking you’ve received an email or text (SMiShing…
Read morePosted on: April 7, 2020
With the rapid transition to distance learning IT has been getting lots of questions about which conference and collaboration platform is the best. Here at TRU we have three chosen solutions that are equally great but each shines brightest in different scenarios. Microsoft Teams, BlueJeans and BigBlueButton are all able to meet and exceed your…
Read morePosted on: April 6, 2020
We are updating our email system and as we move employees over to Exchange 2016 (the server we use to run Outlook) you may notice that the webmail page looks a bit different. Don’t panic – just log in with your network credentials like always and continue to use your email like you always do. …
Read morePosted on: February 26, 2020
Did you know that TRU has a chatbot? In fact, TRU has several. TRU World has been dabbling with chat support for a while and in 2019 the Future Student team kicked things off for our domestic students when they launched Wolfie the chatbot. Wolfie was great at solving simple questions and we loved how…
Read morePosted on: January 17, 2020
Over the last few days we have had a number of institutions report a wide-spread cyber-scam circulating from what appears to be the Canada Revenue Agency. This particular scam seems to be targeting students, faculty and staff at universities across the country. It advises of a tax credit owing to you and requests your response…
Read morePosted on: December 5, 2019
End of Semester Fall 2019 – Information Security Essential session TRU is a great place to work with great opportunities to expand your awareness. With this in mind, Information Security has the following opportunity for a session in December 2019: Wednesday December 11, 1:30-3:00 pm – ISAE I (Concepts & Practice) – OL 127 These…
Read morePosted on: October 29, 2019
Today, we were going to post another #NCSAM tip about staying safe in a digital world. Were we able to? No, spammers had other plans for us. For the third day, Thompson Rivers University was hit with yet another spam and phishing email, trying to get users to give up their credentials. What did our…
Read morePosted on: October 9, 2019
“Phishing” is a tech industry term for a kind of cybercrime where people try to fool other people into sending them money or revealing personal information online. The name comes from the idea of fishing: scammers send a message that acts as bait, hoping to “hook” someone. The good news is that you have the…
Read morePosted on: October 9, 2019
Like getting your steps in or lifting from your knees, secure habits keep you safe and your online reputation healthy. This October is National Cybersecurity Awareness Month — a collaborative effort between government and organizations like ours to ensure everyone has the resources and knowledge they need to stay secure at work and at home….
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