Thompson Rivers University
Thompson Rivers University

Maintenance

Scheduled: Newtork Outage on November 18, 2022

  Posted on: November 3, 2022

TRU is planning a short but major network outage on Friday, Nov. 18 from 6 to 8 a.m., affecting all TRU locations (Kamloops, Williams Lake and Regional Centres).  Please save and shut down your systems at the end of your workday Thursday. All TRU networks (fixed and wireless) will be unavailable, campuses will have no…

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SCHEDULED: Banner service outage Oct. 1-2, 2022

  Posted on: September 26, 2022

Banner and related systems will be offline from 10 p.m. Saturday, Oct. 1 until approximately 3 a.m. on Sunday, Oct. 2 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax…

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SCHEDULED: Banner Admin and EPBC outage Aug. 26-27

  Posted on: August 25, 2022

Banner Admin and EducationPlanner BC (EPBC) will be offline from approximately 8 p.m. on Friday, Aug. 26. until approximately 10 a.m. on Saturday, Aug. 27 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Apply – EducationPlannerBC (EPBC) All other Banner-related systems will not be impacted by this outage. Thank you…

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Planned Outage: Aug. 20-21

  Posted on: August 11, 2022

On Sunday, Aug. 21 from 6 a.m. until approximately noon, a short but major network outage is planned. The impact is similar to the network outage at the end of June and will impact all TRU locations (Kamloops, Williams Lake and Regional Centres). This is the only planned outage this weekend. The previously announced Banner…

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SCHEDULED: www.tru.ca Offline August 6th/7th

  Posted on: August 5, 2022

Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page (www.tru.ca) will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…

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SCHEDULED: Power Outage August 7, 2022

  Posted on: August 4, 2022

On Sunday, Aug. 7, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. If you need access to a building during this time, please call campus security. Since phone lines will not work during the outage, you can use the TRU Safe app to reach security….

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SCHEDULED: Banner service outage Aug. 6–7

  Posted on: August 4, 2022

Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, Aug. 6 until approximately 3 a.m. on Sunday, Aug. 7 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record…

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BCNET upgrade to temporarily affect internet access July 28, 6 – 8 a.m.

  Posted on: July 19, 2022

On Thursday, July 28 from 6 -8 a.m., BCNET will conduct an upgrade which will result in loss of internet service at all TRU locations (Kamloops, Williams Lake and regional centers) for up to 30 min. This upgrade is a second attempt following the first one on Thursday, July 21, which resulted in an unexpected…

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SCHEDULED: Major (but short) network outage June 25, 2022

  Posted on: June 21, 2022

On Saturday, June 25 from 4 – 9 a.m., a short but major network outage is planned. The impact is similar to the network outage that took place in February 2022 but will be significantly shorter. Please save and shut down your systems at the end of this week. All TRU networks (fixed and wireless)…

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Banner service outage May 7th, 2022

  Posted on: May 6, 2022

Dear TRU Community, Banner and related systems will be offline from 11 p.m. Saturday, May 7 until approximately 6 a.m. on Sunday, May 8 while IT Services performs necessary maintenance. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic…

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