Posted on: October 27, 2026
As British Columbia transitions to its new year-round Pacific Time zone on November 1, 2026, all TRU faculty, staff, and students using TRU-managed Windows and Mac devices should take a few simple steps to ensure their systems stay on the correct time. Learn what updates are required, how to verify your device settings, and what…
Read morePosted on: October 20, 2026
Changes are coming to multifactor authentication (MFA): Microsoft is eliminating Voice and SMS as a method of authentication effective February 1, 2027. You will not be able to log in to any TRU services requiring MFA after this date. Prepare now to avoid any interruption to your access to Microsoft 365, email, Banner, Moodle and other…
Read morePosted on: October 2, 2026
We recently identified a system glitch that resulted in some test environment data migrating to a limited number of TRU accounts, which resulted in some personal data to be changed on user accounts. We are analyzing the current state and working on a resolution. If your TRU account appears to be affected, please submit a…
Read morePosted on: August 31, 2026
IT Services is aware of an issue with Adobe software displaying a subscription expiration message. We are in touch with our vendor and Adobe to determine why TRU accounts are triggering this message despite having a valid subscription plan. You can dismiss the warning and continue to use Acrobat and other Adobe products while we…
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