Thompson Rivers University
Thompson Rivers University

General News

2022 Tax Forms

  Posted on: February 17, 2023

Tax forms (T4’s, T4A’s, T2022a’s, etc) for the will be available on myTRU and TRUEmployee by end of day on February 28th. Unable to log into myTRU or TRUEmployee? Reset your password on our password reset portal

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Feb 10, 2023 – Upcoming Staff Print Server Migration

  Posted on: February 9, 2023

Print Services will be performing a print server migration and upgrade starting on the evening of Friday, Feb. 10 to improve our print server performance and reliability on both the Kamloops and Williams Lake campuses. This work will run over the weekend to limit the impact on print services at TRU.  Please leave your printers on for the…

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IT Services – Closed for Winter Break

  Posted on: December 23, 2022

Thompson Rivers University will be closed for the holidays as of 12:00pm Pacific Time on Friday, December 23, 2022, and will reopen on Tuesday, January 3, 2022, at 8:00am Pacific Time. Emails and Voicemails will not be monitored during this time. On January 3, 2023, the IT Service Desk will return to regular hours (8:00…

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Outages Affecting Eduroam and Campus Network

  Posted on: August 22, 2022

Technical issues affecting Eduroam and wired connections We are currently experiencing unexpected issues with Eduroam and some wired connections, resulting from the BCNeT network upgrade that took place yesterday, Aug. 21. IT Services is aware and is working with BCNET to resolve the issues as quickly as possible. Thank you for your patience.

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SCHEDULED: Offline August 6th/7th

  Posted on: August 5, 2022

Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page ( will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…

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UPDATED JUNE 21: Kaltura server migration disruptions

  Posted on: June 21, 2022

UPDATED JUNE 21: Kaltura server migration disruptions by Brian Lamb – Monday, 13 June 2022, 11:30 AM Number of replies: 0 Update, June 21: it appears is back online. However: 1) playlists may not have been mapped over. We will investigate. 2) We still have not solved the problem with embeds in Moodle in…

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SCHEDULED: Banner service outage June 4, 2022

  Posted on: June 3, 2022

Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, June 4 until approximately 3 a.m. on Sunday, June 5 while IT Services performs necessary maintenance. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic…

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Planned maintenance on Student network May 14, 5 – 10 a.m.

  Posted on: May 13, 2022

This Saturday, May 14, from 5 to 10 a.m., there will be planned maintenance work on the Kamloops student network, affecting computer labs and classrooms. While there may be intermittent access, please expect that you will not be able to connect to the TRU network during this time. This planned outage is part of an…

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RESOLVED: Student Network Outage

  Posted on: May 9, 2022

We have resolved the issue affecting the Student network on campus, as well as the Student EDUROAM wireless network, and apologize for the unexpected disruption. Last Update: May 9, 2:15pm We continue to experience ongoing issues with our network, which is currently affecting the ability for our Student network classrooms/labs to connect. IT is working to resolve…

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