Thompson Rivers University
Thompson Rivers University

Software Updates

Scheduled: Newtork Outage on November 18, 2022

  Posted on: November 3, 2022

TRU is planning a short but major network outage on Friday, Nov. 18 from 6 to 8 a.m., affecting all TRU locations (Kamloops, Williams Lake and Regional Centres).  Please save and shut down your systems at the end of your workday Thursday. All TRU networks (fixed and wireless) will be unavailable, campuses will have no…

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SCHEDULED: Banner service outage June 4, 2022

  Posted on: June 3, 2022

Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, June 4 until approximately 3 a.m. on Sunday, June 5 while IT Services performs necessary maintenance. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic…

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Cybersecurity Awareness: Live Demo – Vulnerable Computer Hack

  Posted on: October 19, 2021

For Cybersecurity Awareness Month, the Information Security team will demonstrate how easily an un-patched computer can be hacked without phishing or the user’s knowledge. Join us to learn tips and tricks to ensure that your system is not vulnerable. When: Thursday, Oct. 21, 12:10 – 12:50pm Where: Click here to watch the Demo (hosted on Microsoft Teams). This link…

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MS Office 2013 summer upgrade

  Posted on: July 29, 2014

IT Services wishes to advise you that with the computer refresh cycle this summer MS Office 2013 is now installed on the new replacement computers. MS Office 2013 is also installed in all computer labs on campus as well. All documents created in both current versions MS Office 2010 and 2013 are compatible in the…

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Adobe Enterprise License

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  Posted on: March 1, 2014

We have secured the funds to proceed with a 36 month contract with Adobe for product software. Every TRU computer will now have the current version of Adobe Acrobat Pro installed, not just the free Adobe Reader that is currently on each computer. In addition, there will be campus licenses for Adobe Creative Cloud (Photoshop,…

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Java Update Error

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  Posted on: February 18, 2013

Updating Java to Update 51 or newer, causes issues with the old version of Blackboard 8, which is currently still in use for Open Learning courses. You can edit your exception list to match the example provided on the left. More Information

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