Posted on: September 22, 2023
Starting Monday September 25, 2023, any student using an @mytru.ca email address must enable multi-factor authentication to access their email off-campus. Students need to download the Microsoft Authenticator App and register their device. This security enhancement aligns student access with the same security measures already in place for faculty and staff.
Instructions and frequently asked questions can be found in the IT Services Knowledge Base: Student Multi-Factor Authentication FAQ
Microsoft provides detailed instructions on how to Add your Work or School Account to the Microsoft Authenticator App.
To submit an IT Help Ticket for issues with Student MFA: IT Services Help Ticket
Or, email: ITServiceDesk@tru.ca – please include your TRU-ID