Conference and Collaboration Tool Comparisons

  Posted on: April 7, 2020

With the rapid transition to distance learning IT has been getting lots of questions about which conference and collaboration platform is the best.  Here at TRU we have three chosen solutions that are equally great but each shines brightest in different scenarios.  Microsoft Teams, BlueJeans and BigBlueButton are all able to meet and exceed your…

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Changes to Webmail

  Posted on: April 6, 2020

We are updating our email system and as we move employees over to Exchange 2016 (the server we use to run Outlook) you may notice that the webmail page looks a bit different.  Don’t panic – just log in with your network credentials like always and continue to use your email like you always do. …

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Did you know that TRU has a chatbot?

  Posted on: February 26, 2020

Did you know that TRU has a chatbot?  In fact, TRU has several.  TRU World has been dabbling with chat support for a while and in 2019 the Future Student team kicked things off for our domestic students when they launched Wolfie the chatbot.  Wolfie was great at solving simple questions and we loved how…

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CRA Cyber-Scam

  Posted on: January 17, 2020

Over the last few days we have had a number of institutions report a wide-spread cyber-scam circulating from what appears to be the Canada Revenue Agency. This particular scam seems to be targeting students, faculty and staff at universities across the country. It advises of a tax credit owing to you and requests your response…

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Dec 11 Workshop – Information Security Essentials

  Posted on: December 5, 2019

End of Semester Fall 2019 – Information Security Essential session TRU is a great place to work with great opportunities to expand your awareness. With this in mind, Information Security has the following opportunity for a session in December 2019: Wednesday December 11, 1:30-3:00 pm – ISAE I (Concepts & Practice) – OL 127 These…

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Did You Click the Link?

  Posted on: October 29, 2019

Today, we were going to post another #NCSAM tip about staying safe in a digital world. Were we able to? No, spammers had other plans for us. For the third day, Thompson Rivers University was hit with yet another spam and phishing email, trying to get users to give up their credentials. What did our…

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Don’t take the bait: How you can spot a phish

  Posted on: October 9, 2019

“Phishing” is a tech industry term for a kind of cybercrime where people try to fool other people into sending them money or revealing personal information online. The name comes from the idea of fishing: scammers send a message that acts as bait, hoping to “hook” someone. The good news is that you have the…

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October is National Cybersecurity Awareness Month. Let’s Celebrate!

  Posted on: October 9, 2019

Like getting your steps in or lifting from your knees, secure habits keep you safe and your online reputation healthy. This October is National Cybersecurity Awareness Month — a collaborative effort between government and organizations like ours to ensure everyone has the resources and knowledge they need to stay secure at work and at home….

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NVivo Licensing Change

  Posted on: June 7, 2019

Good news!  TRU has moved to site licensing for NVivo.  What this means for you is that we are now able to provide greater access to staff and faculty members who need to have the newest version installed on their TRU PC or in TRU computer labs. What is NVivo? NVivo is data analysis software…

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IT Services @ TRU Spring Open House, 2019

  Posted on: March 26, 2019

Over the past weekend IT Services had the pleasure of participating in TRU’s Spring Open House.  We met with future students, community members, and our TRU colleagues to showcase the technological benefits that come along with being a TRU student.  We love it when we get the chance to meet one on one with our…

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