Adobe/Acrobat Subscription Warning

  Posted on: August 31, 2026

IT Services is aware of an issue with Adobe software displaying a subscription expiration message. We are in touch with our vendor and Adobe to determine why TRU accounts are triggering this message despite having a valid subscription plan. You can dismiss the warning and continue to use Acrobat and other Adobe products while we…

Read more

Planned interruption to TRU applications – Oct. 6 to 8

  Posted on: October 5, 2026

TRU applications through EducationPlannerBC (EPBC) are expected to be unavailable beginning Tuesday, Oct. 6, while we update our admissions system. We expect applications to reopen Thursday, Oct. 8. If you have started an application to TRU that needs to be submitted before Oct. 8, please submit it before the interruption. Otherwise, incomplete applications can be…

Read more

Some TRU user accounts may have been affected by a system glitch

  Posted on: October 2, 2026

We recently identified a system glitch that resulted in some test environment data migrating to a limited number of TRU accounts, which resulted in some personal data to be changed on user accounts. We are analyzing the current state and working on a resolution. If your TRU account appears to be affected, please submit a…

Read more