Posted on: April 24, 2025
TRU is sunsetting AppsAnywhere on April 30, 2025. After this date, the platform will no longer be accessible to students, faculty or staff. If you or your students use AppsAnywhere to access software, please ensure you have alternative access in place before the deadline. For more details, visit the IT Services website, or contact the IT Service Desk at itservicedesk@tru.ca or…
Read morePosted on: April 17, 2025
Thompson Rivers University will be closed from Friday, April 18 through Monday, April 21 for the Easter long weekend. During this time, the IT Service Desk will be unavailable. Emails and voicemails will not be monitored and will be responded to in the order they are received when we reopen on Tuesday, April 22. For…
Read morePosted on: March 21, 2025
Scheduled power outages will take place on Sunday, Mar. 23, affecting the Campus Activity Centre (CAC), Arts and Education (AE) and Industrial Training and Technology Centre (ITTC). Outages will occur sequentially, beginning at 6 a.m. with CAC, followed by AE and ITTC. Each building is expected to be without power for approximately two hours. Building closures: All three…
Read morePosted on: March 13, 2025
IT Services will be performing a switch replacement on the third floor of the International Building (IB) on Saturday, March 29. From 9 a.m. to noon in IB, there will be no access to computers, printers or Eduroam, TRU’s Wi-fi network. This outage affects the third floor only. If you have any questions, please contact the…
Read morePosted on: March 12, 2025
Moodle is experiencing a service disruption. They are actively investigating the issue and are working to resolve it as quickly as possible. Further updates will be provided when available. Thank you for your patience.
Read morePosted on: March 7, 2025
Network Services will be performing a network switch replacement on the first floor of Old Main on March 8th, from 9 AM to 3 PM. The following services will be affected during this time: – Security cameras– PCs– Printers– Wireless connectivity This will only be affecting room location from OM1601 to OM1690. If you encounter…
Read morePosted on: March 3, 2025
Update 1:00PM: We have corrected the issue with access to MyPrint, you may now resume using the wireless printing service. We’re experiencing an issue with MyPrint (myprint.tru.ca), and the wireless printing service is currently offline. Our IT team is actively working to resolve the issue as soon as possible. In the meantime, you can still…
Read morePosted on: February 27, 2025
Banner and related systems will be offline from 10 p.m. Saturday, March 1 to 9:30 a.m. Sunday, March 2 for firewall upgrades and other necessary updates. During this outage there will be no access to the following: The main TRU website and Moodle will not be impacted by this outage.
Read morePosted on: February 19, 2025
Campus Wi-Fi will be unavailable from 8 a.m. to 2 p.m. on Sunday, Feb. 23. IT Services will be performing critical updates to the wireless system from 8 a.m. to 2 p.m. on Sunday, Feb. 23. During this time, Eduroam, TRU’s Wi-Fi network will be unavailable on all TRU campuses. If you have any questions about…
Read morePosted on: February 14, 2025
Please note the IT Service Desk will be: For assistance during these closures, please visit www.tru.ca/itsportal. Through the portal, you can: ✅ Report a classroom emergency✅ Reset your password✅ Submit a support request We will respond to your inquiry as soon as possible when we reopen.
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