Posted on: June 10, 2021
Why DUO MFA? Your network credentials provide access to email, the TRU Employee portal, Moodle, Microsoft Cloud Services (including Office, Teams and OneDrive) and other network resources. In December 2020, over 17 unsuspecting TRU employees opened a malicious email message, clicked on a scam link and provided their user credentials to a fake website. The…
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Posted on: June 10, 2021
KnowBe4’s Phish Alert button gives TRU users a safe way to forward suspected email threats to the Information Security team for analysis. The button also deletes the email from the user’s inbox to prevent future exposure. All with just one click! The Phish Alert Button (PAB) add-in will be available from any open email in…
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Posted on: June 10, 2021
The TRU Information Security Office has been working closely with Varonis (an industry leading platform that is built to protect the world’s most valuable and vulnerable data), to identify stale data, as well as stale sensitive data, hosted on TRU’s network storage devices. Protecting the data that you may have access to is critical to…
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Posted on: May 21, 2021
Duo two-factor authentication will soon be required when accessing the Global Protect VPN and Microsoft Cloud Services while off TRU’s campus network.
Read morePosted on: April 8, 2021
It is 9am on a Tuesday morning. You are getting ready to start your day after your favourite morning beverage, and think “do I know where my email address is?” It could be many places – your work computer, your friends address book, even safely tucked away behind Multi-factor Authentication. Or it could be in…
Read morePosted on: March 19, 2021
Taxpayers should be vigilant when they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number. These scams may insist that this personal information is…
Read morePosted on: February 26, 2021
Banner and related systems will be offline from 5 to 11 p.m. on Friday, Feb. 26 while IT Services performs necessary updates. During this time there will be no access to the following: • Flexible Registration (online registrations) • Self-service functions in myTRU and TRUemployee, including registration, payments, advising, timesheets, transcripts and other academic record…
Read morePosted on: February 1, 2021
Differences between Exchange and Outlook: Email System – A collection of servers that is used to store, transport, and monitor email between TRU and the internet. Our email system consists of 14 servers (3 Exchange Servers for Employees, 5 Exchange Servers for Students, and 6 relay/monitoring servers). Exchange Servers – These are the backend servers that store…
Read morePosted on: January 24, 2021
To follow up on yesterday’s service disruption notice, IT Services continues to work on restoring access to OneTRU, TRUEmployee and myTRU. While this investigation continues, IT Services was able to restore the critical contents on these webpages. TRUEmployee This information is now available via truemployee.tru.ca. OneTRU The links for programs and applications normally accessible from the…
Read morePosted on: January 22, 2021
We are aware that myTRU, TRUemployee and one.tru.ca are currently unavailable. We are looking into the situation and will provide an update when we have more information.
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