Adobe/Acrobat Subscription Warning

  Posted on: August 31, 2026

IT Services is aware of an issue with Adobe software displaying a subscription expiration message. We are in touch with our vendor and Adobe to determine why TRU accounts are triggering this message despite having a valid subscription plan. You can dismiss the warning and continue to use Acrobat and other Adobe products while we…

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Set up MFA to avoid interruption

  Posted on: October 20, 2026

Changes are coming to multifactor authentication (MFA): Microsoft is eliminating Voice and SMS as a method of authentication effective February 1, 2027. You will not be able to log in to any TRU services requiring MFA after this date. Prepare now to avoid any interruption to your access to Microsoft 365, email, Banner, Moodle and other…

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Some TRU user accounts may have been affected by a system glitch

  Posted on: October 2, 2026

We recently identified a system glitch that resulted in some test environment data migrating to a limited number of TRU accounts, which resulted in some personal data to be changed on user accounts. We are analyzing the current state and working on a resolution. If your TRU account appears to be affected, please submit a…

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