Student Multi-Factor Authentication

  Posted on: September 22, 2023

Student MFA for Email – September 25th 2023

Starting Monday September 25, 2023, any student using an email address must enable multi-factor authentication to access their email off-campus. Students need to download the Microsoft Authenticator App and register their device.

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BlueJeans to be discontinued – December 31, 2023

  Posted on: October 10, 2023

The BlueJeans video-conferencing platform has officially been discontinued by its vendor. As a result, access to your BlueJeans account and any saved recordings will no longer be available as of the end of December 2023. We understand the importance of preserving your valuable content. Please follow these instructions before Dec. 31, 2023 to download your recordings. After this date, your recordings…

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Want Wi-Fi? Connect to Eduroam

  Posted on: September 6, 2023

Eduroam is TRU’s recommended, secure wireless network. Login with your TRU or MYTRU credentials. Learn more at Please note: TRU students and staff are no longer able to access the TRU wireless network. This network was deactivated for students and staff on August 15, 2023.

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Information Security Changes at TRU

  Posted on: August 9, 2023

IT Services is introducing three new initiatives to improve TRU’s information security this summer!

The “TRU” WiFi Network will be deactivated Tuesday August 15, 2023.

New password strength requirements for all TRU and myTRU accounts Tuesday August 15, 2023.

Anyone using an email must enable Multi-Factor Authentication Monday September 25, 2023.

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Campus Power Outage – August 13

  Posted on: August 9, 2023

On Sunday, August 13, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. Campus phone lines will not work during the outage. You can reach Campus Security using the TRU Safe app or at this temporary mobile number while landlines are down: 250-320-7633. In preparation for this…

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Banner outages this weekend – August 5&6, 2023

  Posted on: August 2, 2023

Banner and related systems will be offline from 12 a.m. to 9 a.m. Saturday, Aug. 5 for upgrades, and 10 p.m. Saturday to 3 a.m. Sunday, Aug. 6 while Ellucian performs necessary maintenance.

The main TRU website and Moodle will not be impacted by this outage.

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Spam filter upgrade coming June 5th, 2023

  Posted on: May 31, 2023

On Monday, June 5, Information Technology Services will be upgrading TRU’s phishing and spam filtering system to Microsoft 365 Spam Protection.

please check your junk folder daily in case a wanted email is mishandled. If such an email is found, move it to your inbox.

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2022 Tax Forms

  Posted on: February 17, 2023

Tax forms (T4’s, T4A’s, T2022a’s, etc) for the will be available on myTRU and TRUEmployee by end of day on February 28th. Unable to log into myTRU or TRUEmployee? Reset your password on our password reset portal

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Feb 10, 2023 – Upcoming Staff Print Server Migration

  Posted on: February 9, 2023

Print Services will be performing a print server migration and upgrade starting on the evening of Friday, Feb. 10 to improve our print server performance and reliability on both the Kamloops and Williams Lake campuses. This work will run over the weekend to limit the impact on print services at TRU.  Please leave your printers on for the…

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