Issue 24 – ITS Update Newsletter

  Posted on: April 26, 2017

Issue 24 – ITS Update Newsletter is available now at  In this issue read more about: TRU’s 3rd Annual Privacy and Security Conference Emergency Notification IT Services Strategic Plan Sneak Peak Sharepoint Student Self Service Tickets SSD for Labs PCI DSS Compliance New Digital Signage Archibus On Demand Work & Preventative Maintenance Blue Jeans…

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New Web-based Telephone Book Application

  Posted on: March 23, 2017

IT Services has recently implemented a new, web-based telephone directory application. Users can now go to or through the “Find a Person” link on the TRU website. If you are a Windows user there will now be a shortcut icon on your desktop labeled “Telbook-Web”. The new web application allows you to search for…

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Free Office 365 now includes OneDrive for Business with one terabyte of cloud storage

  Posted on: February 10, 2017

Through our Microsoft Campus Agreement, all current TRU employees and students have free access to install MS Office 365 for up to 5 personal PC’s/Mac’s and 5 tablets/mobile phones!  To sign up for Office 365: (Staff/Faculty): (Students): If you have already signed up for Office 365 – log in using your Microsoft Office…

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Changes to TRU Switchboard

  Posted on: January 12, 2017

Callers to the main Thompson Rivers University number (250-828-5000) will be greeted by a new automated attendant system familiar at many other organizations. Callers with a touch phone can dial an extension or select a number representing one of the most frequently called areas of the university—programs, academic advising, the bookstore or IT Services (ITS)…

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Systems Maintenance Affecting myTRU and FlexReg on Tuesday, January 10th, 2017 from 6 am to 7 am

  Posted on: January 9, 2017

Please be advised that IT Services will be performing scheduled system maintenance between 6:00 am and 7:00 am on Tuesday, January 10th, 2017. Services experiencing intermittent interruptions during this period are FlexReg (online registrations), Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms, etc.). myTRU portal will remain in service. Thank you, IT…

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Phishing Alert – “OneClass Chrome Extension”

  Posted on: December 14, 2016

A malicious OneClass Chrome Extension (plug-in) has been identified. When the extension is installed, it will add a button to pages within Connect to “Invite your Classmates to OneClass“. When clicked, the button will attempt to send a phishing email to everyone in the class to promote OneClass. The extension will also attempt to collect user credentials (e.g. username and password). A copy of…

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Important Notice: System Outage on Friday, Nov. 25th (4:30 p.m.) to Saturday, Nov. 26th (4:30 p.m.)

  Posted on: November 23, 2016

IT Services will be performing major system maintenance to Banner for Year End Upgrades from 4:30 p.m. Friday, November 25th to 4:30 p.m. on Saturday, November 26th, 2016. Services not available during this period will be FlexReg (online registrations), FAST, Banner INB, Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms,…

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