Posted on: June 21, 2022
On Saturday, June 25 from 4 – 9 a.m., a short but major network outage is planned. The impact is similar to the network outage that took place in February 2022 but will be significantly shorter.
Please save and shut down your systems at the end of this week.
All TRU networks (fixed and wireless) will be unavailable, campuses will have no internet access (including student residences), the website will be unavailable and all web-based services will be down including phones and systems that require you to login (e.g. Moodle, OLFM portal, VPN, online registration, self-serve function in MyTRU, Banner and Office365) – this includes if accessing remotely. You may find if/when you try that some services will work during this window, however, please expect the disruption to continue until 9 a.m.
The first priority during this maintenance is to minimize disruption to students and bring everything else online as soon as possible.
Thank you for your understanding as we make necessary security and network upgrades to the TRU network.
If you have any questions, please contact the Network Services team.