Thompson Rivers University
Thompson Rivers University

Spam filter upgrade coming June 5th, 2023

  Posted on: May 31, 2023

On Monday, June 5, Information Technology Services will be upgrading TRU’s phishing and spam filtering system to Microsoft 365 Spam Protection.

This filter is more aggressive in its detection of malicious emails which will result in a noticeable reduction of spam emails arriving in your inbox. However, this level of aggressiveness comes with a higher possibility of legitimate email being redirected to your junk folder.

For the first week of June, please check your junk folder daily in case a wanted email is mishandled. If such an email is found, please move it to your inbox. The new filter will quickly learn from its mistakes and adapt accordingly.

If you have any questions, please contact Information Security at or view the FAQs in our online knowledge base.


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