Posted on: August 9, 2023
IT Services is introducing three new initiatives to improve TRU’s information security this summer!
The “TRU” WiFi Network will be deactivated Tuesday August 15, 2023.
New password strength requirements for all TRU and myTRU accounts Tuesday August 15, 2023.
Anyone using an @mytru.ca email must enable Multi-Factor Authentication Monday September 25, 2023.
Posted on: August 9, 2023
On Sunday, August 13, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. Campus phone lines will not work during the outage. You can reach Campus Security using the TRU Safe app or at this temporary mobile number while landlines are down: 250-320-7633. In preparation for this…
Read morePosted on: August 2, 2023
Banner and related systems will be offline from 12 a.m. to 9 a.m. Saturday, Aug. 5 for upgrades, and 10 p.m. Saturday to 3 a.m. Sunday, Aug. 6 while Ellucian performs necessary maintenance.
The main TRU website and Moodle will not be impacted by this outage.
Read morePosted on: May 31, 2023
On Monday, June 5, Information Technology Services will be upgrading TRU’s phishing and spam filtering system to Microsoft 365 Spam Protection.
please check your junk folder daily in case a wanted email is mishandled. If such an email is found, move it to your inbox.
Posted on: February 17, 2023
Tax forms (T4’s, T4A’s, T2022a’s, etc) for the will be available on myTRU and TRUEmployee by end of day on February 28th. Unable to log into myTRU or TRUEmployee? Reset your password on our password reset portal
Read morePosted on: February 9, 2023
Print Services will be performing a print server migration and upgrade starting on the evening of Friday, Feb. 10 to improve our print server performance and reliability on both the Kamloops and Williams Lake campuses. This work will run over the weekend to limit the impact on print services at TRU. Please leave your printers on for the…
Read morePosted on: January 4, 2023
To follow up on the announcement shared on TRU Connect, please note that there are changes to several of our lists that come into effect Dec. 31, 2022. For full details, please see the TRU Connect posting on MS Teams or on OneTRU.
Read morePosted on: December 23, 2022
Thompson Rivers University will be closed for the holidays as of 12:00pm Pacific Time on Friday, December 23, 2022, and will reopen on Tuesday, January 3, 2022, at 8:00am Pacific Time. Emails and Voicemails will not be monitored during this time. On January 3, 2023, the IT Service Desk will return to regular hours (8:00…
Read morePosted on: September 26, 2022
Banner and related systems will be offline from 10 p.m. Saturday, Oct. 1 until approximately 3 a.m. on Sunday, Oct. 2 while Ellucian performs necessary updates. During this outage there will be no access to the following: Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax…
Read morePosted on: August 25, 2022
Banner Admin and EducationPlanner BC (EPBC) will be offline from approximately 8 p.m. on Friday, Aug. 26. until approximately 10 a.m. on Saturday, Aug. 27 while Ellucian performs necessary updates. During this outage there will be no access to the following: Banner Admin pages Apply – EducationPlannerBC (EPBC) All other Banner-related systems will not be impacted by this outage. Thank you…
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