Posted on: December 23, 2022
Thompson Rivers University will be closed for the holidays as of 12:00pm Pacific Time on Friday, December 23, 2022, and will reopen on Tuesday, January 3, 2022, at 8:00am Pacific Time.
Emails and Voicemails will not be monitored during this time.
On January 3, 2023, the IT Service Desk will return to regular hours (8:00 a.m. to 6:00 p.m. Pacific Time).
Emails and Voicemails will be answered in the order they are received.
How you Request IT Support and Access Resources has changed
Using the IT Services Portal will help to expedite your ticket and enhance our ability to serve the TRU community as efficiently as possible.
The new IT Services Portal is your one-stop location to:
• Search for answers to your technical questions
• Submit support and service requests
• Check ticket status
Access the new site here: IT Services Portal
TRU IT Service Desk
Thompson Rivers University (TRU)
Tel: 1-888-852-8533 (Toll-Free Canada and US) or 250-852-6800 (in Kamloops)
Email Address: ITServiceDesk@tru.ca