Posted on: August 5, 2014
The Information Security Committee has mandated automatic screen locking in order to protect access to student and client data on TRU computers starting Tuesday, August 5th. Automatic screen lock controls on will be implemented for you this week, so that after 15 minutes of no mouse or keyboard activity, the screen will go black. In order…
Read morePosted on: July 30, 2014
After over a month of updating our content, we have released a new version of tru.ca/its. Please send any feedback to ITServiceDesk@tru.ca.
Read morePosted on: July 30, 2014
There is now an option to have your voicemail messages forwarded to your Outlook email Inbox. The TRU voicemail and Outlook email systems can now be connected so that if you delete a message in one location, it will also delete in the other. For those of you who have your email on devices that…
Read morePosted on: July 29, 2014
IT Services wishes to advise you that with the computer refresh cycle this summer MS Office 2013 is now installed on the new replacement computers. MS Office 2013 is also installed in all computer labs on campus as well. All documents created in both current versions MS Office 2010 and 2013 are compatible in the…
Read morePosted on: May 19, 2014
3D (or additive) Printing and 3D Scanning is taking the world by storm. The use of inexpensive tabletop 3D printers and scanners is being popularized by the emergent “Maker Culture” which, according to the Innovating Pedagogy 2013 report http://tinyurl.com/kcl4whz, “emphasizes experimentation, innovation and the testing of theory through practical, self-directed tasks. It is characteristic by…
Read morePosted on: March 5, 2014
Computer Lab Support has enabled mobile printing for students with iPads and iPhones. Once logged into the Eduroam wireless network, students can choose to print via AirPrint to many on-campus student printers.
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Posted on: March 1, 2014
We have secured the funds to proceed with a 36 month contract with Adobe for product software. Every TRU computer will now have the current version of Adobe Acrobat Pro installed, not just the free Adobe Reader that is currently on each computer. In addition, there will be campus licenses for Adobe Creative Cloud (Photoshop,…
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Posted on: February 15, 2014
The Dell Cluster for existing nodes assembled in early 2008 was in need of upgrading. The department of Physical Sciences along with assistance from IT Services has purchased 4 additional nodes to modernize and expand the Dell cluster that currently exists. This cluster is used in two courses and for the research training of a…
Read morePosted on: December 20, 2013
On December 17, 2013 from 11am–2pm, the ITS Information Security Office hosted a SmartPhone Security Awareness event open to all staff and faculty. Over 100 people participated and ten ITS staff members provided individual training sessions at six stations. By visiting each station with their passports individuals received information and a stamp indicating they had…
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Posted on: February 18, 2013
Updating Java to Update 51 or newer, causes issues with the old version of Blackboard 8, which is currently still in use for Open Learning courses. You can edit your exception list to match the example provided on the left. More Information
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