Systems Outage – Sunday, Dec 6th between 8 AM and 2 PM

  Posted on: December 4, 2015

IT Services is performing a system upgrade on Sunday, Dec 6th between 8:00 am and 2:00 pm. During that time you may expect interruptions in services including Banner, myTRU, flexReg, FAST, BCCampus and BDMS. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need…

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System Outage – Saturday, Dec. 5th 8:00 a.m. to 12:00 p.m.

  Posted on: December 4, 2015

Please be advised that IT Services will be performing maintenance on the myTRU portal on Saturday, December 5th from 8:00 a.m. to 12:00 p.m. Access to myTRU will not be available during this time. Thank you for your patience. Please contact Brian Mackay if you require more information (bmackay@tru.ca). IT Services (250) 852-6800 or email …

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Systems Outage – Sunday, Nov 29th between 6 AM and Noon

  Posted on: November 27, 2015

IT Services is performing a system upgrade on Sunday, November 29th from 6:00 a.m. to noon.  During that time you may expect interruptions in services including Banner, myTRU, flexReg, BCCampus, and BDMS. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go…

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System Interruptions Today – Oct. 27th

  Posted on: October 27, 2015

There may be intermittent interruptions to service for all systems connecting to Banner as IT Services works on a problem with the online payment system.  Online payment is currently not operational. Systems that may be intermittently affected:  myTRU, Web Registrations, and FAST. Please note, if you need access to Learning Management Systems such as Blackboard…

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Microsoft Working on Fix for Office Bugs in Mac OS X El Capitan

  Posted on: October 6, 2015

IT Services does not recommend Mac users upgrade to the latest operating system for Mac, OS X El Capitan, until issues with Microsoft Office are resolved.   Once the issues are resolved, an upgrade request should be made through the IT Service Desk to allow a technician to assist with a full backup prior to install. Microsoft Office…

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System Outage – Monday, Oct. 5th from 6:30 a.m. to 8:00 a.m.

  Posted on: October 2, 2015

IT Services is performing a system upgrade on Monday, October 5th from 6:30 a.m. to 8:00 a.m.  Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…

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Interruptions to EduRoam Wireless Service Sept. 23, 2015 – 4:00 p.m. to 4:30 p.m.

  Posted on: September 23, 2015

IT Services will be testing the EduRoam wireless authentication server today between 4:00 and 4:30 p.m. This may cause loss of wireless service on EduRoam. If you require wireless during this time please login to the TRU wireless service. More information on the TRU Wireless Service can be found here: http://www.tru.ca/its/students/wireless/tru-wifi.html Thank-you for your patience…

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Brief Blackboard Learn Outage – Sept. 21st

  Posted on: September 18, 2015

There will be a brief outage for Blackboard Learn as the blearn.tru.ca (Learn) server is restarted early Monday, Sep 21st, 2015 from 7:00 a.m. to approximately 7:30 a.m. Courses or course materials will not be accessible during this short time period. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

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