Moodle System Outage

  Posted on: July 29, 2015

IT Services is experiencing an unexpected outage of Moodle.  The problem has been identified and it is expected Moodle will be available again by approximately 12:00 p.m. (noon)  

Read more

Brief System Outage Wednesday, July 29th from 5 pm to 5:30 pm

  Posted on: July 23, 2015

Please be advised that IT Services will be performing campus internet system maintenance for approximately 30 minutes on Wednesday, July 29th, 2015 between 5 p.m. to 5:30 p.m. This will affect the ability for students (Campus and OL), staff, faculty, and Open Learning faculty who are located off campus (includes Regional Centres as well) ,…

Read more

Moodle Maintenance Tuesday, June 2nd from 6 to 8 a.m.

  Posted on: May 29, 2015

The TRU Moodle server will be offline for maintenance beginning at 6:00 a.m. on Tuesday, June 2nd to approximately 8:00 a.m.  During this time, students and instructors will be unable to access the TRU Moodle service. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

Read more

Moodle Maintenance Tuesday, May 26th 6 to 7 a.m.

  Posted on: May 25, 2015

The TRU Moodle server will be offline for maintenance beginning at 6:00 a.m. PST on Tuesday, May 26th to approximately 7:00 a.m.  During this time, students and instructors will be unable to access the TRU Moodle service. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

Read more

Important Notice: Blackboard Upgrade Saturday, May 23rd – 6 a.m. to 6 p.m.

  Posted on: May 8, 2015

Blackboard at blearn.tru.ca will be off-line for maintenance on Saturday, May 23rd, 2015.  This service will be unavailable between 5:30 a.m. to approximately 6:00 p.m. There will be no access to courses or course material during this time period. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca  

Read more

Important! Campus Network Outage – Sunday, May 10th – 7 a.m. to 8 p.m.

  Posted on: April 17, 2015

Please be advised that IT Services will be performing campus network system maintenance on Sunday, May 10, 2015 from 7:00 a.m. to 8:00 p.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Network services, some telephone services (IP phone sets), as well as the wireless and student residence networks may…

Read more

Brief System Service Interruptions – Saturday, April 18th at 7:00 a.m.

  Posted on: April 17, 2015

Please be advised that IT Services will be performing required system maintenance Saturday, April 18 starting at 7:00 a.m. and will last approximately 20 minutes. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. The services affected are: ACM Clockwork FAST Student and Staff E-mail Lync IT Services (250) 852-6800 or…

Read more

Free Office 365 – Now Available!

  Posted on: March 6, 2015

Students, Staff and Faculty! Now you can get Office 365 for FREE! Information Technology Services would like to announce that Microsoft Office is now available to every one of our students, staff and faculty for free. This automatically updating, subscription-based software comes directly from Microsoft, and ensures the TRU Community  always has the latest version…

Read more

Microsoft Outlook App: Security and Privacy Concerns

  Posted on: February 20, 2015

After recently acquiring the Acompli mobile application, Microsoft rebranded it as Microsoft Outlook app for iOS and Android and released it on January 29th, 2015.  It was quickly identified to not be compliant with the Freedom of Information and Protection of Privacy Act (FIPPA) as well as TRU information security policies and standards prompting IT…

Read more