2022 Tax Forms

  Posted on: February 17, 2023

Tax forms (T4’s, T4A’s, T2022a’s, etc) for the will be available on myTRU and TRUEmployee by end of day on February 28th. Unable to log into myTRU or TRUEmployee? Reset your password on our password reset portal

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Feb 10, 2023 – Upcoming Staff Print Server Migration

  Posted on: February 9, 2023

Print Services will be performing a print server migration and upgrade starting on the evening of Friday, Feb. 10 to improve our print server performance and reliability on both the Kamloops and Williams Lake campuses. This work will run over the weekend to limit the impact on print services at TRU.  Please leave your printers on for the…

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IT Services – Closed for Winter Break

  Posted on: December 23, 2022

Thompson Rivers University will be closed for the holidays as of 12:00pm Pacific Time on Friday, December 23, 2022, and will reopen on Tuesday, January 3, 2022, at 8:00am Pacific Time. Emails and Voicemails will not be monitored during this time. On January 3, 2023, the IT Service Desk will return to regular hours (8:00…

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SCHEDULED: Banner service outage Oct. 1-2, 2022

  Posted on: September 26, 2022

Banner and related systems will be offline from 10 p.m. Saturday, Oct. 1 until approximately 3 a.m. on Sunday, Oct. 2 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax…

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SCHEDULED: Banner Admin and EPBC outage Aug. 26-27

  Posted on: August 25, 2022

Banner Admin and EducationPlanner BC (EPBC) will be offline from approximately 8 p.m. on Friday, Aug. 26. until approximately 10 a.m. on Saturday, Aug. 27 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Apply – EducationPlannerBC (EPBC) All other Banner-related systems will not be impacted by this outage. Thank you…

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Outages Affecting Eduroam and Campus Network

  Posted on: August 22, 2022

Technical issues affecting Eduroam and wired connections We are currently experiencing unexpected issues with Eduroam and some wired connections, resulting from the BCNeT network upgrade that took place yesterday, Aug. 21. IT Services is aware and is working with BCNET to resolve the issues as quickly as possible. Thank you for your patience.

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SCHEDULED: www.tru.ca Offline August 6th/7th

  Posted on: August 5, 2022

Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page (www.tru.ca) will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…

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SCHEDULED: Power Outage August 7, 2022

  Posted on: August 4, 2022

On Sunday, Aug. 7, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. If you need access to a building during this time, please call campus security. Since phone lines will not work during the outage, you can use the TRU Safe app to reach security….

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SCHEDULED: Banner service outage Aug. 6–7

  Posted on: August 4, 2022

Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, Aug. 6 until approximately 3 a.m. on Sunday, Aug. 7 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record…

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