Thompson Rivers University
Thompson Rivers University

Planned network service outages – April 27 & 28th, 2024

  Posted on: April 22, 2024

On Saturday, April 27 from 5:30 to 8 a.m., and Sunday, April 28 from 6 to 8 a.m., IT Services will be performing critical network updates.

During the outages, there will be no access on Saturday and intermittent access on Sunday to the following:

  • Banner Admin pages
  • Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax forms and faculty grade entry
  • Any TRU online forms requiring payment
  • DegreeWorks
  • Argos reports
  • FWPT
  • FAST
  • Infosilem
  • Other core applications related to Banner

In addition to the above, the following will be impacted during the Sunday outage period:

  • Moodle (unless connecting off campus, or using cellular service on campus)
  • Wi-fi and access to internet from campus
  • Access to

You may find if you try that some services will work during these windows; however, please expect disruption during the noted time frame. The first priority during this maintenance is to minimize disruption to students and bring everything else online as soon as possible. 

Thank you for your patience and understanding while IT Services performs these upgrades to keep TRU’s network stable and secure.


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