Posted on: September 26, 2022
Banner and related systems will be offline from 10 p.m. Saturday, Oct. 1 until approximately 3 a.m. on Sunday, Oct. 2 while Ellucian performs necessary updates. During this outage there will be no access to the following: Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax…
Read morePosted on: August 25, 2022
Banner Admin and EducationPlanner BC (EPBC) will be offline from approximately 8 p.m. on Friday, Aug. 26. until approximately 10 a.m. on Saturday, Aug. 27 while Ellucian performs necessary updates. During this outage there will be no access to the following: Banner Admin pages Apply – EducationPlannerBC (EPBC) All other Banner-related systems will not be impacted by this outage. Thank you…
Read morePosted on: August 11, 2022
On Sunday, Aug. 21 from 6 a.m. until approximately noon, a short but major network outage is planned. The impact is similar to the network outage at the end of June and will impact all TRU locations (Kamloops, Williams Lake and Regional Centres). This is the only planned outage this weekend. The previously announced Banner…
Read morePosted on: August 5, 2022
Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page (www.tru.ca) will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…
Read morePosted on: August 4, 2022
On Sunday, Aug. 7, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. If you need access to a building during this time, please call campus security. Since phone lines will not work during the outage, you can use the TRU Safe app to reach security….
Read morePosted on: August 4, 2022
Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, Aug. 6 until approximately 3 a.m. on Sunday, Aug. 7 while Ellucian performs necessary updates. During this outage there will be no access to the following: Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record…
Read morePosted on: July 19, 2022
On Thursday, July 28 from 6 -8 a.m., BCNET will conduct an upgrade which will result in loss of internet service at all TRU locations (Kamloops, Williams Lake and regional centers) for up to 30 min. This upgrade is a second attempt following the first one on Thursday, July 21, which resulted in an unexpected…
Read morePosted on: June 21, 2022
On Saturday, June 25 from 4 – 9 a.m., a short but major network outage is planned. The impact is similar to the network outage that took place in February 2022 but will be significantly shorter. Please save and shut down your systems at the end of this week. All TRU networks (fixed and wireless)…
Read morePosted on: May 6, 2022
Dear TRU Community, Banner and related systems will be offline from 11 p.m. Saturday, May 7 until approximately 6 a.m. on Sunday, May 8 while IT Services performs necessary maintenance. During this outage there will be no access to the following: Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic…
Read morePosted on: May 6, 2022
Yesterday from approximately 4:15-5:30 p.m., TRU experienced unexpected network issues. IT Service was able to restore service, but additional planned downtime is needed to further investigate and resolve the issue. The network will be down this evening, May 6th, between 6 – 9 p.m., affecting on-campus internet, anything online at TRU that requires you to…
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