Posted on: August 2, 2023
Banner and related systems will be offline from 12 a.m. to 9 a.m. Saturday, Aug. 5 for upgrades, and 10 p.m. Saturday to 3 a.m. Sunday, Aug. 6 while Ellucian performs necessary maintenance.
The main TRU website and Moodle will not be impacted by this outage.
Read morePosted on: February 17, 2023
Tax forms (T4’s, T4A’s, T2022a’s, etc) for the will be available on myTRU and TRUEmployee by end of day on February 28th. Unable to log into myTRU or TRUEmployee? Reset your password on our password reset portal
Read morePosted on: February 9, 2023
Print Services will be performing a print server migration and upgrade starting on the evening of Friday, Feb. 10 to improve our print server performance and reliability on both the Kamloops and Williams Lake campuses. This work will run over the weekend to limit the impact on print services at TRU. Please leave your printers on for the…
Read morePosted on: January 4, 2023
To follow up on the announcement shared on TRU Connect, please note that there are changes to several of our lists that come into effect Dec. 31, 2022. For full details, please see the TRU Connect posting on MS Teams or on OneTRU.
Read morePosted on: December 23, 2022
Thompson Rivers University will be closed for the holidays as of 12:00pm Pacific Time on Friday, December 23, 2022, and will reopen on Tuesday, January 3, 2022, at 8:00am Pacific Time. Emails and Voicemails will not be monitored during this time. On January 3, 2023, the IT Service Desk will return to regular hours (8:00…
Read morePosted on: August 22, 2022
Technical issues affecting Eduroam and wired connections We are currently experiencing unexpected issues with Eduroam and some wired connections, resulting from the BCNeT network upgrade that took place yesterday, Aug. 21. IT Services is aware and is working with BCNET to resolve the issues as quickly as possible. Thank you for your patience.
Read morePosted on: August 5, 2022
Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page (www.tru.ca) will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…
Read morePosted on: June 21, 2022
UPDATED JUNE 21: Kaltura server migration disruptions by Brian Lamb – Monday, 13 June 2022, 11:30 AM Number of replies: 0 Update, June 21: it appears https://media.tru.ca is back online. However: 1) playlists may not have been mapped over. We will investigate. 2) We still have not solved the problem with embeds in Moodle in…
Read morePosted on: June 3, 2022
Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, June 4 until approximately 3 a.m. on Sunday, June 5 while IT Services performs necessary maintenance. During this outage there will be no access to the following: Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic…
Read morePosted on: May 13, 2022
This Saturday, May 14, from 5 to 10 a.m., there will be planned maintenance work on the Kamloops student network, affecting computer labs and classrooms. While there may be intermittent access, please expect that you will not be able to connect to the TRU network during this time. This planned outage is part of an…
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