Posted on: February 10, 2017
Through our Microsoft Campus Agreement, all current TRU employees and students have free access to install MS Office 365 for up to 5 personal PC’s/Mac’s and 5 tablets/mobile phones! To sign up for Office 365: (Staff/Faculty): https://one.tru.ca/pages/office-365-faculty.aspx (Students): https://www.tru.ca/its/students/software/office-365.html If you have already signed up for Office 365 – log in using your Microsoft Office…
Read morePosted on: January 12, 2017
Callers to the main Thompson Rivers University number (250-828-5000) will be greeted by a new automated attendant system familiar at many other organizations. Callers with a touch phone can dial an extension or select a number representing one of the most frequently called areas of the university—programs, academic advising, the bookstore or IT Services (ITS)…
Read morePosted on: January 9, 2017
Kamloops Campus On Friday, January 13th from 5:30 pm to 10:30 pm, IT Services will be working on the campus telephone system to rectify an issue with buttons that may not be appearing on your set and the screen showing one (or all) of the following messages; ‘HTML App Upgrade’ ‘Applications Loading’ ‘Please wait while…
Read morePosted on: January 9, 2017
Please be advised that IT Services will be performing scheduled system maintenance between 6:00 am and 7:00 am on Tuesday, January 10th, 2017. Services experiencing intermittent interruptions during this period are FlexReg (online registrations), Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms, etc.). myTRU portal will remain in service. Thank you, IT…
Read morePosted on: December 14, 2016
A malicious OneClass Chrome Extension (plug-in) has been identified. When the extension is installed, it will add a button to pages within Connect to “Invite your Classmates to OneClass“. When clicked, the button will attempt to send a phishing email to everyone in the class to promote OneClass. The extension will also attempt to collect user credentials (e.g. username and password). A copy of…
Read morePosted on: December 13, 2016
Please be advised that IT Services will be performing campus network system maintenance on Sunday, December 18, 2016 from 6:00 a.m. to 10:00 a.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Between 6:00 am and 8:00 am there will be NO OFF CAMPUS ACCESS to the following systems: myTRU.ca…
Read morePosted on: November 23, 2016
IT Services will be performing major system maintenance to Banner for Year End Upgrades from 4:30 p.m. Friday, November 25th to 4:30 p.m. on Saturday, November 26th, 2016. Services not available during this period will be FlexReg (online registrations), FAST, Banner INB, Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms,…
Read morePosted on: October 21, 2016
A one-stop shop for all things student life. Available for free download. Details at: http://www.tru.ca/its/students/tru-go.html
Read morePosted on: October 18, 2016
IT Services is investigating an issue in our Wireless networks where Google is requiring users to enter characters in a Captcha box before completing a search. You can enter the characters to continue or use a different search provider such as Bing.com IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: October 14, 2016
Faculty and staff now have the ability to login and use the Virtual Desktop (VDI) computers in student lab areas. To login, you must enter your network username as: username@tru.univ and your password. You will have access to your network drives and printing to lab printers – printing instructions for labs. VDI Locations: Main Library…
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