Posted on: October 21, 2016
A one-stop shop for all things student life. Available for free download. Details at: http://www.tru.ca/its/students/tru-go.html
Read moreProblems with Google Searches in TRU Wireless Networks
Posted on: October 18, 2016
IT Services is investigating an issue in our Wireless networks where Google is requiring users to enter characters in a Captcha box before completing a search. You can enter the characters to continue or use a different search provider such as Bing.com IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreFor Faculty/Staff – Login to Virtual Desktop (VDI) Computers in Main Library and Other Areas
Posted on: October 14, 2016
Faculty and staff now have the ability to login and use the Virtual Desktop (VDI) computers in student lab areas. To login, you must enter your network username as: username@tru.univ and your password. You will have access to your network drives and printing to lab printers – printing instructions for labs. VDI Locations: Main Library…
Read moreBanner System Maintenance – Thursday, October 13th from 10:00 p.m. to 12:00 a.m.
Posted on: October 13, 2016
IT Services will be performing system maintenance this evening, Thursday, October 13th from 10:00 p.m. to 12:00 a.m. During this time self-service channels within myTRU will not be available. Users may also expect intermittent interruptions in services of the following systems: myTRU portal, FlexReg, Banner INB, and FAST. This outage is required in preparation for…
Read moreWebApp Server Maintenance – Tuesday, Oct. 4th at 7:30 am
Posted on: October 3, 2016
IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreBanner System Maintenance – Wednesday, October 5th from 5:30 am to 7:30 am
Posted on: September 28, 2016
IT Services is performing Banner maintenance on Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…
Read moreIncoming Email Issues – Tuesday, Sept. 27th
Posted on: September 27, 2016
IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow. We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreSystem Maintenance Notice – Computer Lab Printing unavailable – Tuesday, Sept. 27 – 5 pm to 7 pm
Posted on: September 27, 2016
IT Services is performing important system maintenance to computer lab printing services on Tuesday, Sept. 27th from 5 pm to approximately 7 pm. We are sorry for the inconvenience this may cause. IT Services (250)852-6800 or email: ITServiceDesk@tru.ca
Read moreBanner System Maintenance Notification – Tuesday, Sept. 20th, 6:30 am to 7:00 am
Posted on: September 19, 2016
IT Services is performing Banner system maintenance on Tuesday, September 20th from 6:30 AM to 7:00 AM. During this time, users may expect minimal interruptions in services including FlexReg, Banner INB and SSB (self-service), myTRU, and Banner Document Management System. NOTE: Moodle and Blackboard Learning Management Systems will be UNAFFECTED and remain available during this maintenance….
Read moremyTRU System Maintenance – Monday, September 12th from 11:30 p.m. to 12:30 a.m.
Posted on: September 12, 2016
IT Services will be performing system maintenance on Monday, September 12th from 11:30 p.m. to 12:30 a.m. Systems unavailable during this time include: myTRU, FlexReg, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
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