Banner System Maintenance Notification – Tuesday, Sept. 20th, 6:30 am to 7:00 am

  Posted on: September 19, 2016

IT Services is performing Banner system maintenance on Tuesday, September 20th from 6:30 AM to 7:00 AM. During this time, users may expect minimal interruptions in services including FlexReg, Banner INB and SSB (self-service), myTRU, and Banner Document Management System. NOTE: Moodle and Blackboard Learning Management Systems will be UNAFFECTED and remain available during this maintenance….

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myTRU System Maintenance – Monday, September 12th from 11:30 p.m. to 12:30 a.m.

  Posted on: September 12, 2016

IT Services will be performing system maintenance on Monday, September 12th from 11:30 p.m. to 12:30 a.m.  Systems unavailable during this time include: myTRU, FlexReg, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…

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Intermittent Outages Sunday, Sept. 11th, 7 am to 4 pm – Affecting Specific Student Use Computers on Campus

  Posted on: September 9, 2016

IT Services is performing an upgrade to the virtualized desktop infrastructure servers on Sunday, September 11th between 7 a.m. and 4 p.m.  This may cause intermittent disruptions/outages on the virtualized computers in a number of  student computer labs on campus.  Students should avoid using the computers in this area or save often to an external…

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Phone System Upgrades August 3rd to August 10th

  Posted on: August 2, 2016

IT Services will be working on phone system upgrades beginning Wednesday, August 3rd to Wednesday, August 10th.   All service affecting outages will be done after 5 p.m. and non-service affecting upgrades will occur during the afternoon each day.  Outages are expected to vary from 1 to 2 hours. Please contact the IT Service Desk if…

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CAMPUS SYSTEMS OUTAGE, Saturday, July 9, 2016 from 6:00 a.m. to 1:00 p.m

  Posted on: June 28, 2016

Please be advised that IT Services will be performing campus file storage maintenance on Saturday, July 9th, 2016 from 6:00 a.m. to 1:00 p.m.  This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following systems: myTRU.ca Online registrations Drive F: and H: (Students) Drive H: and…

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Major System Maintenance Scheduled from 4:00 p.m. Friday, May 27th to 8:00 a.m. Monday, May 30th, 2016

  Posted on: May 11, 2016

IT Services will be performing major system maintenance to Banner from 4:00 p.m. Friday, May 27th to 8:00 a.m. Monday, May 30th, 2016.  Services not available during this period will be FlexReg (online registrations), Banner INB (staff use only), Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms, FAST, etc.) and…

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CAMPUS SERVICE OUTAGE, Saturday, April 30, 2016 from 6:00 a.m. to 1:00 p.m.

  Posted on: April 18, 2016

Please be advised that IT Services will be performing campus storage maintenance on Saturday, April 30th, 2016 from 6:00 a.m. to 1:00 p.m. This will affect students (Campus and Open Learning), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following student and/or staff systems: Staff/Faculty Email Student Email myTRU.ca Blearn.tru.ca…

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System Maintenance – Saturday, April 16th, 2016 from 8:00 p.m. to 10:00 p.m.

  Posted on: April 15, 2016

IT Services is performing Student Financial Aid system maintenance on Saturday, April 16th from 8:00 p.m. to 10:00 p.m.  During this period there may be intermittent service disruption to Banner self-service channels within myTRU (academic record details, tax forms, timesheets, etc.).  All other services including Flexreg will not be affected. IT Services (250) 852-6800 or…

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