Thompson Rivers University
Thompson Rivers University

Scheduled: Newtork Outage on November 18, 2022

  Posted on: November 3, 2022

TRU is planning a short but major network outage on Friday, Nov. 18 from 6 to 8 a.m., affecting all TRU locations (Kamloops, Williams Lake and Regional Centres). 

Please save and shut down your systems at the end of your workday Thursday.

All TRU networks (fixed and wireless) will be unavailable, campuses will have no internet access (including student residences), the website will be unavailable and all web-based services will be down. This includes systems that require you to log in (e.g. Moodle, OLFM portal, VPN, online registration, self-serve functions in MyTRU, Banner and Office365), even when accessing remotely. 
The on-campus phone system will be operational during this outage.  

You may find if you try that some services will work during this window; however, please expect disruption during the noted time frame. The first priority during this maintenance is to minimize disruption to students and bring everything else online as soon as possible. 
Thank you for your understanding while these necessary upgrades take place. 


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