Posted on: October 10, 2025
Self-service functions in myTRU and TRUemployee will be offline during a scheduled Banner systems outage from Friday, Oct. 10 at 6 p.m. until Tuesday, Oct. 14 at 7 a.m. while Ellucian and IT Services complete necessary maintenance. During this outage there will be no access to the following: The main TRU website and Moodle will not be…
Read morePosted on: October 8, 2025
As of October 8, 2025 (11:00 a.m.), there is an ongoing issue affecting access to Microsoft Outlook and student email accounts. You may see errors such as: Microsoft is aware of the issue and is actively working to resolve it. TRU IT Services does not yet have an estimated time for resolution. For Students If…
Read morePosted on: September 9, 2025
At approximately 8:30 AM today, the Kamloops campus experienced a power outage. For the latest updates, please visit the BC Hydro Outage List.
Read morePosted on: August 5, 2025
Update: August 6, 2025 at 11:40 a.m. Services were restored at 11:40 a.m. today. Telus has given an all-clear indication and they don’t expect any further disruption. We are currently experiencing an outage affecting outbound internet connectivity at several regional locations, including: IT Services is actively investigating the issue. At this time, there is no…
Read morePosted on: August 1, 2025
FAST, Infosilem and OL Registration will be offline from 5 p.m. Friday, Aug. 1 to approximately 7 a.m. Tuesday, Aug. 5 while IT Services performs necessary maintenance. During this outage there will be no access to the following: The main TRU website, Moodle, and other Banner functions will not be impacted by this outage. Thank you for your patience and…
Read morePosted on: April 24, 2025
TRU is sunsetting AppsAnywhere on April 30, 2025. After this date, the platform will no longer be accessible to students, faculty or staff. If you or your students use AppsAnywhere to access software, please ensure you have alternative access in place before the deadline. For more details, visit the IT Services website, or contact the IT Service Desk at itservicedesk@tru.ca or…
Read morePosted on: April 17, 2025
Thompson Rivers University will be closed from Friday, April 18 through Monday, April 21 for the Easter long weekend. During this time, the IT Service Desk will be unavailable. Emails and voicemails will not be monitored and will be responded to in the order they are received when we reopen on Tuesday, April 22. For…
Read morePosted on: March 21, 2025
Scheduled power outages will take place on Sunday, Mar. 23, affecting the Campus Activity Centre (CAC), Arts and Education (AE) and Industrial Training and Technology Centre (ITTC). Outages will occur sequentially, beginning at 6 a.m. with CAC, followed by AE and ITTC. Each building is expected to be without power for approximately two hours. Building closures: All three…
Read morePosted on: March 13, 2025
IT Services will be performing a switch replacement on the third floor of the International Building (IB) on Saturday, March 29. From 9 a.m. to noon in IB, there will be no access to computers, printers or Eduroam, TRU’s Wi-fi network. This outage affects the third floor only. If you have any questions, please contact the…
Read morePosted on: March 12, 2025
Moodle is experiencing a service disruption. They are actively investigating the issue and are working to resolve it as quickly as possible. Further updates will be provided when available. Thank you for your patience.
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