Posted on: September 16, 2024
Heads up! Beginning next week, IT Services is migrating the student F:\ drive to OneDrive to enhance your storage capability and improve file accessibility. On Sept. 25, the F:\ drive will become read-only. You’ll still be able to read and copy files, but editing and saving will be restricted. IT Services will then move all…
Read morePosted on: August 15, 2024
All buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. on Sunday, Aug. 18 for a scheduled power outage. This outage does not affect West Gate Dormitories, McGill Residence, East Village, the Reach developments, Early Childhood Education Centre or the Research Emergency Management Building. North Tower will be provided with a generator for expected intermittent…
Read morePosted on: August 15, 2024
On Saturday, Aug. 17 from 6 to 8 a.m. and Saturday, Aug. 24 from 6 to 8 a.m., IT Services will be performing critical network updates. During these outages, there will be no access to the following: In addition to the above, the following will be impacted during the outage period: Thank you for your patience and…
Read morePosted on: July 22, 2024
On Monday, July 22, Ellucian will perform critical updates to Banner systems at 6 p.m. While there is no expected downtime, active sessions may be interrupted at the moment the update is applied, and users may need to reconnect. Thank you for your patience.
Read morePosted on: June 11, 2024
We’re excited to announce updates to our Application and System Access Request (ASAR) process which will increase efficiency, streamline workflows and improve your experience. What’s new? Dedicated forms for specific access requests In place of one ASAR form that is used for a variety of requests, the new separate forms allow for process improvements resulting…
Read morePosted on: June 10, 2024
IT Services will be upgrading network equipment in the above buildings/areas on Monday, June 10th, 2024, 5-9pm. The affected areas will include: During this period, wired (including VoIP phones) and wireless services in all spaces located in the building will be unavailable. Thank you for your patience as we keep TRU’s network secure and improve…
Read morePosted on: May 1, 2024
As of May 1, 2024, Wireless Printing (myprint.tru.ca) is undergoing maintenance and the service will be offline for an undetermined length of time. Traditional lab printing methods (from a computer on campus) will remain fully operational. Our team is actively working to restore the service as quickly as possible. Update: May 2, 2024 – Webprint…
Read morePosted on: May 1, 2024
Self-service functions in myTRU and related systems, including registration, payments, timesheets, tax forms and applications to TRU, will be offline from 10 p.m. on Saturday, May 4 to 3 a.m. on Sunday, May 5.
Read morePosted on: April 22, 2024
On Saturday, April 27 from 5:30 to 8 a.m., and Sunday, April 28 from 6 to 8 a.m., IT Services will be performing critical network updates. During the outages, there will be no access on Saturday and intermittent access on Sunday to the following: In addition to the above, the following will be impacted during…
Read morePosted on: February 21, 2024
Please be informed that our Service Desk will be operating with limited service between 10:00 AM and 12:00 PM today. During this period, we encourage all end users to utilize our IT Services Portal for submitting tickets or accessing our knowledge base for assistance. We appreciate your understanding and cooperation.
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