Thompson Rivers University
Thompson Rivers University

General News, Page 3

Banner System Maintenance – Thursday, October 13th from 10:00 p.m. to 12:00 a.m.

  Posted on: October 13, 2016

IT Services will be performing system maintenance this evening, Thursday, October 13th from 10:00 p.m. to 12:00 a.m.  During this time self-service channels within myTRU will not be available.  Users may also expect intermittent interruptions in services of the following systems:  myTRU portal, FlexReg, Banner INB, and FAST.  This outage is required in preparation for…

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WebApp Server Maintenance – Tuesday, Oct. 4th at 7:30 am

  Posted on: October 3, 2016

IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

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Banner System Maintenance – Wednesday, October 5th from 5:30 am to 7:30 am

  Posted on: September 28, 2016

IT Services is performing Banner maintenance on  Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…

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Incoming Email Issues – Tuesday, Sept. 27th

  Posted on: September 27, 2016

IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow.   We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

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Banner System Maintenance Notification – Tuesday, Sept. 20th, 6:30 am to 7:00 am

  Posted on: September 19, 2016

IT Services is performing Banner system maintenance on Tuesday, September 20th from 6:30 AM to 7:00 AM. During this time, users may expect minimal interruptions in services including FlexReg, Banner INB and SSB (self-service), myTRU, and Banner Document Management System. NOTE: Moodle and Blackboard Learning Management Systems will be UNAFFECTED and remain available during this maintenance….

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Intermittent Outages Sunday, Sept. 11th, 7 am to 4 pm – Affecting Specific Student Use Computers on Campus

  Posted on: September 9, 2016

IT Services is performing an upgrade to the virtualized desktop infrastructure servers on Sunday, September 11th between 7 a.m. and 4 p.m.  This may cause intermittent disruptions/outages on the virtualized computers in a number of  student computer labs on campus.  Students should avoid using the computers in this area or save often to an external…

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Phone System Upgrades August 3rd to August 10th

  Posted on: August 2, 2016

IT Services will be working on phone system upgrades beginning Wednesday, August 3rd to Wednesday, August 10th.   All service affecting outages will be done after 5 p.m. and non-service affecting upgrades will occur during the afternoon each day.  Outages are expected to vary from 1 to 2 hours. Please contact the IT Service Desk if…

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CAMPUS SYSTEMS OUTAGE, Saturday, July 9, 2016 from 6:00 a.m. to 1:00 p.m

  Posted on: June 28, 2016

Please be advised that IT Services will be performing campus file storage maintenance on Saturday, July 9th, 2016 from 6:00 a.m. to 1:00 p.m.  This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following systems: myTRU.ca Online registrations Drive F: and H: (Students) Drive H: and…

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