Posted on: August 21, 2014
The new Student Computer System Accounts brochure is now available. Download your digital copy today!
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Lecture Capture Update
Posted on: August 12, 2014
The Chronicle of Higher Education magazine recently reported on the technologies that students wished their instructors would use either more or less in their classes. Rated at number one, students overwhelmingly wished their professors would more often record their lectures to be viewed or listened to at a later time (71.5%) This year we are…
Read moreTRU Telephone system now HD (High Definition) Voice (Staff)
Posted on: August 12, 2014
The TRU Telephone system went through an upgrade in July 2014. Some of you may have noticed that it sounds different when talking on the phone. The reason is that we are now in HD (High Definition) Voice. Here is a more complete explanation. HD (High Definition) Voice, also known as Wide-band Audio, extends the…
Read moreOutlook mailbox space increased (Staff)
Posted on: August 12, 2014
In order to provide staff with capacity to save important emails, we have increased the size of the Outlook mailbox to 2 GB. Outlook mailboxes should be archived so that only the most current and important information is using space allocated for your main mailbox. When you archive your mail that is older than 1…
Read moreNetwork data space has increased (TRU Staff)
Posted on: August 11, 2014
IT Services strongly recommends that faculty and staff keep their important TRU data (including anything student related) on your H:\drive on the network and to encourage you to do so we have increased the size of that space to 5 Gb. There is always a risk when data is saved on a local hard drive that…
Read moreREMINDER – Weekend Changes to TRU-ID accounts and student email
Posted on: August 8, 2014
This is a reminder that August 8-9th is the weekend when everyone will have a TRU-ID that starts with a “T”. Work for this change will start Friday evening and continue all day Saturday. This is also the weekend that we will introduce a new email system (Outlook) for students. Information about the email change will be…
Read moreComputer Screen Locking (Staff)
Posted on: August 5, 2014
The Information Security Committee has mandated automatic screen locking in order to protect access to student and client data on TRU computers starting Tuesday, August 5th. Automatic screen lock controls on will be implemented for you this week, so that after 15 minutes of no mouse or keyboard activity, the screen will go black. In order…
Read moreIT Services Website Upgraded to New TRU Templates
Posted on: July 30, 2014
After over a month of updating our content, we have released a new version of tru.ca/its. Please send any feedback to ITServiceDesk@tru.ca.
Read moreNew – Voicemail messages to your Inbox option (Staff)
Posted on: July 30, 2014
There is now an option to have your voicemail messages forwarded to your Outlook email Inbox. The TRU voicemail and Outlook email systems can now be connected so that if you delete a message in one location, it will also delete in the other. For those of you who have your email on devices that…
Read moreMS Office 2013 summer upgrade
Posted on: July 29, 2014
IT Services wishes to advise you that with the computer refresh cycle this summer MS Office 2013 is now installed on the new replacement computers. MS Office 2013 is also installed in all computer labs on campus as well. All documents created in both current versions MS Office 2010 and 2013 are compatible in the…
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