Posted on: July 21, 2017
Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network. There could be intermittent interruptions to this service today, July 21st. The migration of this service should be completed by 4:00 p.m. today. As well, Network Services will be doing maintenance in…
Read morePosted on: May 12, 2017
Many organizations around the world—including Britain’s National Health Service—have been affected by a massive, global ransomware attack. While TRU currently has not seen any evidence of this attack on our networks, we would like all faculty and staff to be extra vigilant to ensure our systems remain secure. This Ransomware takes advantage of a MS…
Read morePosted on: April 26, 2017
Issue 24 – ITS Update Newsletter is available now at https://tinyurl.com/n4uspdk In this issue read more about: TRU’s 3rd Annual Privacy and Security Conference Emergency Notification IT Services Strategic Plan Sneak Peak Sharepoint Student Self Service Tickets SSD for Labs PCI DSS Compliance New Digital Signage Archibus On Demand Work & Preventative Maintenance Blue Jeans…
Read morePosted on: April 3, 2017
We are pleased to present the 2017-18 IT Services Strategic Plan.
Read morePosted on: March 23, 2017
IT Services has recently implemented a new, web-based telephone directory application. Users can now go to https://webapps.tru.ca/telbook/ or through the “Find a Person” link on the TRU website. If you are a Windows user there will now be a shortcut icon on your desktop labeled “Telbook-Web”. The new web application allows you to search for…
Read morePosted on: January 12, 2017
Callers to the main Thompson Rivers University number (250-828-5000) will be greeted by a new automated attendant system familiar at many other organizations. Callers with a touch phone can dial an extension or select a number representing one of the most frequently called areas of the university—programs, academic advising, the bookstore or IT Services (ITS)…
Read morePosted on: January 9, 2017
Kamloops Campus On Friday, January 13th from 5:30 pm to 10:30 pm, IT Services will be working on the campus telephone system to rectify an issue with buttons that may not be appearing on your set and the screen showing one (or all) of the following messages; ‘HTML App Upgrade’ ‘Applications Loading’ ‘Please wait while…
Read morePosted on: January 9, 2017
Please be advised that IT Services will be performing scheduled system maintenance between 6:00 am and 7:00 am on Tuesday, January 10th, 2017. Services experiencing intermittent interruptions during this period are FlexReg (online registrations), Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms, etc.). myTRU portal will remain in service. Thank you, IT…
Read morePosted on: December 14, 2016
A malicious OneClass Chrome Extension (plug-in) has been identified. When the extension is installed, it will add a button to pages within Connect to “Invite your Classmates to OneClass“. When clicked, the button will attempt to send a phishing email to everyone in the class to promote OneClass. The extension will also attempt to collect user credentials (e.g. username and password). A copy of…
Read morePosted on: December 13, 2016
Please be advised that IT Services will be performing campus network system maintenance on Sunday, December 18, 2016 from 6:00 a.m. to 10:00 a.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Between 6:00 am and 8:00 am there will be NO OFF CAMPUS ACCESS to the following systems: myTRU.ca…
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