Posted on: March 26, 2019
Over the past weekend IT Services had the pleasure of participating in TRU’s Spring Open House. We met with future students, community members, and our TRU colleagues to showcase the technological benefits that come along with being a TRU student. We love it when we get the chance to meet one on one with our…
Read morePosted on: January 18, 2019
Over the next week we will be focusing on some of our most common question in the IT Services Tech Tips series. In this post we will be sharing the steps you can take to set up free wireless access for your on-campus guests. Every TRU employee has the ability to do this and the process…
Read morePosted on: March 1, 2018
Please be advised that IT Services will be performing necessary system maintenance to Banner on Saturday, March 10th, 2018 between 7:00 a.m. and 7:00 p.m. This will affect students (Campus and OL), faculty, Open Learning faculty, and staff. During this period there will be NO ACCESS to the following services: Flexible Registration (online…
Read morePosted on: August 8, 2017
The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…
Read morePosted on: July 25, 2017
Fall registration at Thompson Rivers University (TRU) was a significant occasion, due to the launch of the new Banner 9 ERP student web registration experience. This new Banner 9 registration module is the latest milestone in a long line of Banner 9 deliverables that have put TRU at the forefront of the Banner 9 evolution….
Read morePosted on: July 21, 2017
Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network. There could be intermittent interruptions to this service today, July 21st. The migration of this service should be completed by 4:00 p.m. today. As well, Network Services will be doing maintenance in…
Read morePosted on: May 12, 2017
Many organizations around the world—including Britain’s National Health Service—have been affected by a massive, global ransomware attack. While TRU currently has not seen any evidence of this attack on our networks, we would like all faculty and staff to be extra vigilant to ensure our systems remain secure. This Ransomware takes advantage of a MS…
Read morePosted on: April 26, 2017
Issue 24 – ITS Update Newsletter is available now at https://tinyurl.com/n4uspdk In this issue read more about: TRU’s 3rd Annual Privacy and Security Conference Emergency Notification IT Services Strategic Plan Sneak Peak Sharepoint Student Self Service Tickets SSD for Labs PCI DSS Compliance New Digital Signage Archibus On Demand Work & Preventative Maintenance Blue Jeans…
Read morePosted on: April 3, 2017
We are pleased to present the 2017-18 IT Services Strategic Plan.
Read morePosted on: March 23, 2017
IT Services has recently implemented a new, web-based telephone directory application. Users can now go to https://webapps.tru.ca/telbook/ or through the “Find a Person” link on the TRU website. If you are a Windows user there will now be a shortcut icon on your desktop labeled “Telbook-Web”. The new web application allows you to search for…
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