Posted on: October 27, 2015
IT Services has resolved an earlier problem today with online payment and all systems are now functioning normally. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreSystem Interruptions Today – Oct. 27th
Posted on: October 27, 2015
There may be intermittent interruptions to service for all systems connecting to Banner as IT Services works on a problem with the online payment system. Online payment is currently not operational. Systems that may be intermittently affected: myTRU, Web Registrations, and FAST. Please note, if you need access to Learning Management Systems such as Blackboard…
Read moreMicrosoft Working on Fix for Office Bugs in Mac OS X El Capitan
Posted on: October 6, 2015
IT Services does not recommend Mac users upgrade to the latest operating system for Mac, OS X El Capitan, until issues with Microsoft Office are resolved. Once the issues are resolved, an upgrade request should be made through the IT Service Desk to allow a technician to assist with a full backup prior to install. Microsoft Office…
Read moreSystem Outage – Monday, Oct. 5th from 6:30 a.m. to 8:00 a.m.
Posted on: October 2, 2015
IT Services is performing a system upgrade on Monday, October 5th from 6:30 a.m. to 8:00 a.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
Read moreInterruptions to EduRoam Wireless Service Sept. 23, 2015 – 4:00 p.m. to 4:30 p.m.
Posted on: September 23, 2015
IT Services will be testing the EduRoam wireless authentication server today between 4:00 and 4:30 p.m. This may cause loss of wireless service on EduRoam. If you require wireless during this time please login to the TRU wireless service. More information on the TRU Wireless Service can be found here: http://www.tru.ca/its/students/wireless/tru-wifi.html Thank-you for your patience…
Read moreBrief Blackboard Learn Outage – Sept. 21st
Posted on: September 18, 2015
There will be a brief outage for Blackboard Learn as the blearn.tru.ca (Learn) server is restarted early Monday, Sep 21st, 2015 from 7:00 a.m. to approximately 7:30 a.m. Courses or course materials will not be accessible during this short time period. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreWireless Systems Update
Posted on: September 15, 2015
We are experiencing a larger number of logins on the Wireless system (EduRoam / TRU) with the start of the fall semester. Thank-you for your patience as we work through these issues and tune our authentication server. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreWireless Network Outage – Sept. 8th, 7 p.m. to approximately 9:00 p.m.
Posted on: September 8, 2015
There will be a wireless network outage for Kamloops and Williams Lake campuses Tuesday, Sept. 8th from 7 p.m. to approximately 9:00 p.m. while IT Services upgrades the software on the wireless controllers. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreAll network connectivity issues are repaired
Posted on: September 8, 2015
Thank you for your patience as IT Services repaired network connectivity problems in both A&E and the Science building. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreNetwork Problems Resolved in Arts and Education
Posted on: September 8, 2015
IT Services is now working to repair network connectivity in the Science building – west side – 1st and 2nd floors.
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