Posted on: March 21, 2025
Scheduled power outages will take place on Sunday, Mar. 23, affecting the Campus Activity Centre (CAC), Arts and Education (AE) and Industrial Training and Technology Centre (ITTC). Outages will occur sequentially, beginning at 6 a.m. with CAC, followed by AE and ITTC. Each building is expected to be without power for approximately two hours. Building closures: All three…
Read morePosted on: February 19, 2025
Campus Wi-Fi will be unavailable from 8 a.m. to 2 p.m. on Sunday, Feb. 23. IT Services will be performing critical updates to the wireless system from 8 a.m. to 2 p.m. on Sunday, Feb. 23. During this time, Eduroam, TRU’s Wi-Fi network will be unavailable on all TRU campuses. If you have any questions about…
Read morePosted on: February 14, 2025
Please note the IT Service Desk will be: For assistance during these closures, please visit www.tru.ca/itsportal. Through the portal, you can: ✅ Report a classroom emergency✅ Reset your password✅ Submit a support request We will respond to your inquiry as soon as possible when we reopen.
Read morePosted on: December 24, 2024
Thompson Rivers University will be closed for the Winter Break as of 12:00pm Pacific Time on December 24, 2024, and will reopen on January 2, 2025. Emails and Voicemails will not be monitored during this time. On January 2, 2025, the IT Service Desk will return to regular hours (8:00 a.m. to 6:00 p.m. Pacific…
Read morePosted on: September 16, 2024
Heads up! Beginning next week, IT Services is migrating the student F:\ drive to OneDrive to enhance your storage capability and improve file accessibility. On Sept. 25, the F:\ drive will become read-only. You’ll still be able to read and copy files, but editing and saving will be restricted. IT Services will then move all…
Read morePosted on: June 11, 2024
We’re excited to announce updates to our Application and System Access Request (ASAR) process which will increase efficiency, streamline workflows and improve your experience. What’s new? Dedicated forms for specific access requests In place of one ASAR form that is used for a variety of requests, the new separate forms allow for process improvements resulting…
Read morePosted on: June 10, 2024
IT Services will be upgrading network equipment in the above buildings/areas on Monday, June 10th, 2024, 5-9pm. The affected areas will include: During this period, wired (including VoIP phones) and wireless services in all spaces located in the building will be unavailable. Thank you for your patience as we keep TRU’s network secure and improve…
Read morePosted on: February 21, 2024
Please be informed that our Service Desk will be operating with limited service between 10:00 AM and 12:00 PM today. During this period, we encourage all end users to utilize our IT Services Portal for submitting tickets or accessing our knowledge base for assistance. We appreciate your understanding and cooperation.
Read morePosted on: January 4, 2024
On Saturday, Jan. 13, IT Services will be performing critical network upgrades as well as upgrading network equipment in Old Main. IT Services will perform critical emergency network updates from 6 – 8 a.m. on Saturday, Jan. 13. All network access will be impacted. However, Moodle will continue to function for those accessing it off-campus…
Read morePosted on: December 22, 2023
Happy Holidays! Thompson Rivers University will be closed for the Winter Break as of 12:00pm Pacific Time on Friday, December 22, 2023, and will reopen on Tuesday, January 2, 2024, at 8:00am Pacific Time. Emails, ITS Portal Tickets, and Voicemails will not be monitored during this time. On January 2, 2024, the IT Service Desk…
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