Thompson Rivers University
Thompson Rivers University

General News

AppsAnywhere to be sunsetted April 30

  Posted on: April 24, 2025

TRU is sunsetting AppsAnywhere on April 30, 2025. After this date, the platform will no longer be accessible to students, faculty or staff. If you or your students use AppsAnywhere to access software, please ensure you have alternative access in place before the deadline. For more details, visit the IT Services website, or contact the IT Service Desk at itservicedesk@tru.ca or…

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Easter Closure – April 18 to 21, 2025

  Posted on: April 17, 2025

Thompson Rivers University will be closed from Friday, April 18 through Monday, April 21 for the Easter long weekend. During this time, the IT Service Desk will be unavailable. Emails and voicemails will not be monitored and will be responded to in the order they are received when we reopen on Tuesday, April 22. For…

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Scheduled power outage: CAC, AE, ITTC

  Posted on: March 21, 2025

Scheduled power outages will take place on Sunday, Mar. 23, affecting the Campus Activity Centre (CAC), Arts and Education (AE) and Industrial Training and Technology Centre (ITTC). Outages will occur sequentially, beginning at 6 a.m. with CAC, followed by AE and ITTC. Each building is expected to be without power for approximately two hours. Building closures: All three…

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Planned Wi-Fi outage – Feb. 23, 2025

  Posted on: February 19, 2025

Campus Wi-Fi will be unavailable from 8 a.m. to 2 p.m. on Sunday, Feb. 23. IT Services will be performing critical updates to the wireless system from 8 a.m. to 2 p.m. on Sunday, Feb. 23. During this time, Eduroam, TRU’s Wi-Fi network will be unavailable on all TRU campuses.  If you have any questions about…

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IT Service Desk Temporary Closures – February 2025

  Posted on: February 14, 2025

Please note the IT Service Desk will be: For assistance during these closures, please visit www.tru.ca/itsportal. Through the portal, you can: ✅ Report a classroom emergency✅ Reset your password✅ Submit a support request We will respond to your inquiry as soon as possible when we reopen.

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IT Services – Closed for Winter Break Dec 24, 2024 – Jan 2, 2024

  Posted on: December 24, 2024

Thompson Rivers University will be closed for the Winter Break as of 12:00pm Pacific Time on December 24, 2024, and will reopen on January 2, 2025. Emails and Voicemails will not be monitored during this time. On January 2, 2025, the IT Service Desk will return to regular hours (8:00 a.m. to 6:00 p.m. Pacific…

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Changes to F:\ drive coming Sept. 25 – save on OneDrive!

  Posted on: September 16, 2024

Heads up! Beginning next week, IT Services is migrating the student F:\ drive to OneDrive to enhance your storage capability and improve file accessibility. On Sept. 25, the F:\ drive will become read-only. You’ll still be able to read and copy files, but editing and saving will be restricted. IT Services will then move all…

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Updates to the ASAR process

  Posted on: June 11, 2024

We’re excited to announce updates to our Application and System Access Request (ASAR) process which will increase efficiency, streamline workflows and improve your experience. What’s new? Dedicated forms for specific access requests In place of one ASAR form that is used for a variety of requests, the new separate forms allow for process improvements resulting…

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Planned Network Service Outage: June 10th in the Campus Activity Center from 5-9pm

  Posted on: June 10, 2024

IT Services will be upgrading network equipment in the above buildings/areas on Monday, June 10th, 2024, 5-9pm. The affected areas will include: During this period, wired (including VoIP phones) and wireless services in all spaces located in the building will be unavailable. Thank you for your patience as we keep TRU’s network secure and improve…

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Limited Service Alert: Service Desk (March 19, 2024)

  Posted on: February 21, 2024

Please be informed that our Service Desk will be operating with limited service between 10:00 AM and 12:00 PM today. During this period, we encourage all end users to utilize our IT Services Portal for submitting tickets or accessing our knowledge base for assistance. We appreciate your understanding and cooperation.

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