Posted on: March 21, 2016
IT Services has restored service to myTRU channels and Banner self-service (timesheets, FAST, tax forms, transcripts, course evaluation, etc). Sorry for any inconvenience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: March 21, 2016
Banner self service and channels within myTRU are currently down. This includes access to FAST, timesheets, tax slips, transcripts, etc. IT Services is working on restoring services as soon as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: March 15, 2016
IT Services has system maintenance scheduled on Wednesday, March 16th between 7 and 7:30 a.m. This will affect FlexReg (web registrations). IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: March 4, 2016
IT Services is performing a system upgrade on Monday, March 7th from 7:00 a.m. to 8:00 a.m. Systems unavailable during this time are Banner, FAST and web registrations. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: February 12, 2016
Please be advised that IT Services is performing campus internet system maintenance for approximately one-half hour on Monday, Feb 15th, 2016 between 5 p.m. and 5:30 p.m. There may be small intermittent interruptions to the internet during this time. This may affect the ability for students (Campus and OL), staff, faculty, and Open Learning faculty…
Read morePosted on: February 11, 2016
IT Services is performing a system upgrade on Saturday, February 13th from 6:30 a.m. to 10:30 a.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
Read morePosted on: February 10, 2016
Due to a licensing issue, the ability to print to lab printers from your laptop or mobile device via myprint.tru.ca is temporarily unavailable. We expect to have this resolved by Friday morning, Feb. 12th. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: February 5, 2016
IT Services is performing a system upgrade on Monday, February 8th from 8:00 a.m. to 12:00 p.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
Read morePosted on: December 23, 2015
Thank you for your patience as technicians worked this morning on restoring internet and system access. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: December 23, 2015
Technicians are working on resolving this issue as quickly as possible. ETA is 10:30 a.m. We are experiencing an internet outage causing several systems to not function externally: TRU website, myTRU, SSB, flexReg, Moodle and Blackboard Learn. These systems are working internally. Outlook email may not be delivered to your inbox from outside sources, and…
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