Posted on: September 9, 2016
IT Services is performing an upgrade to the virtualized desktop infrastructure servers on Sunday, September 11th between 7 a.m. and 4 p.m. This may cause intermittent disruptions/outages on the virtualized computers in a number of student computer labs on campus. Students should avoid using the computers in this area or save often to an external…
Read morePosted on: August 2, 2016
IT Services will be working on phone system upgrades beginning Wednesday, August 3rd to Wednesday, August 10th. All service affecting outages will be done after 5 p.m. and non-service affecting upgrades will occur during the afternoon each day. Outages are expected to vary from 1 to 2 hours. Please contact the IT Service Desk if…
Read morePosted on: June 28, 2016
Please be advised that IT Services will be performing campus file storage maintenance on Saturday, July 9th, 2016 from 6:00 a.m. to 1:00 p.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following systems: myTRU.ca Online registrations Drive F: and H: (Students) Drive H: and…
Read morePosted on: May 24, 2016
IT Services will be performing maintenance on the Wireless network Thursday, May 26th from 4:30 to 5:00 p.m. All wireless connectivity on the Kamloops & Williams Lake campuses will be affected. IT Services (250)-852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: May 11, 2016
IT Services will be performing major system maintenance to Banner from 4:00 p.m. Friday, May 27th to 8:00 a.m. Monday, May 30th, 2016. Services not available during this period will be FlexReg (online registrations), Banner INB (staff use only), Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms, FAST, etc.) and…
Read morePosted on: April 18, 2016
Please be advised that IT Services will be performing campus storage maintenance on Saturday, April 30th, 2016 from 6:00 a.m. to 1:00 p.m. This will affect students (Campus and Open Learning), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following student and/or staff systems: Staff/Faculty Email Student Email myTRU.ca Blearn.tru.ca…
Read morePosted on: April 15, 2016
IT Services is performing Student Financial Aid system maintenance on Saturday, April 16th from 8:00 p.m. to 10:00 p.m. During this period there may be intermittent service disruption to Banner self-service channels within myTRU (academic record details, tax forms, timesheets, etc.). All other services including Flexreg will not be affected. IT Services (250) 852-6800 or…
Read morePosted on: March 21, 2016
IT Services has restored service to myTRU channels and Banner self-service (timesheets, FAST, tax forms, transcripts, course evaluation, etc). Sorry for any inconvenience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: March 21, 2016
Banner self service and channels within myTRU are currently down. This includes access to FAST, timesheets, tax slips, transcripts, etc. IT Services is working on restoring services as soon as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: March 15, 2016
IT Services has system maintenance scheduled on Wednesday, March 16th between 7 and 7:30 a.m. This will affect FlexReg (web registrations). IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
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