Posted on: October 13, 2016
IT Services will be performing system maintenance this evening, Thursday, October 13th from 10:00 p.m. to 12:00 a.m. During this time self-service channels within myTRU will not be available. Users may also expect intermittent interruptions in services of the following systems: myTRU portal, FlexReg, Banner INB, and FAST. This outage is required in preparation for…
Read morePosted on: October 3, 2016
IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: September 28, 2016
IT Services is performing Banner maintenance on Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…
Read morePosted on: September 27, 2016
IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow. We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: September 27, 2016
IT Services is performing important system maintenance to computer lab printing services on Tuesday, Sept. 27th from 5 pm to approximately 7 pm. We are sorry for the inconvenience this may cause. IT Services (250)852-6800 or email: ITServiceDesk@tru.ca
Read morePosted on: September 19, 2016
IT Services is performing Banner system maintenance on Tuesday, September 20th from 6:30 AM to 7:00 AM. During this time, users may expect minimal interruptions in services including FlexReg, Banner INB and SSB (self-service), myTRU, and Banner Document Management System. NOTE: Moodle and Blackboard Learning Management Systems will be UNAFFECTED and remain available during this maintenance….
Read morePosted on: September 9, 2016
IT Services is performing an upgrade to the virtualized desktop infrastructure servers on Sunday, September 11th between 7 a.m. and 4 p.m. This may cause intermittent disruptions/outages on the virtualized computers in a number of student computer labs on campus. Students should avoid using the computers in this area or save often to an external…
Read morePosted on: August 2, 2016
IT Services will be working on phone system upgrades beginning Wednesday, August 3rd to Wednesday, August 10th. All service affecting outages will be done after 5 p.m. and non-service affecting upgrades will occur during the afternoon each day. Outages are expected to vary from 1 to 2 hours. Please contact the IT Service Desk if…
Read morePosted on: June 28, 2016
Please be advised that IT Services will be performing campus file storage maintenance on Saturday, July 9th, 2016 from 6:00 a.m. to 1:00 p.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. There will be NO ACCESS to the following systems: myTRU.ca Online registrations Drive F: and H: (Students) Drive H: and…
Read morePosted on: May 24, 2016
IT Services will be performing maintenance on the Wireless network Thursday, May 26th from 4:30 to 5:00 p.m. All wireless connectivity on the Kamloops & Williams Lake campuses will be affected. IT Services (250)-852-6800 or email ITServiceDesk@tru.ca
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