Posted on: December 24, 2024
Thompson Rivers University will be closed for the Winter Break as of 12:00pm Pacific Time on December 24, 2024, and will reopen on January 2, 2025.
Emails and Voicemails will not be monitored during this time.
On January 2, 2025, the IT Service Desk will return to regular hours (8:00 a.m. to 6:00 p.m. Pacific Time).
Emails and Voicemails will be answered in the order they are received.
New Registrations
For newly registered Open Learning students, please note that it may take up to 24 hours after registration for your accounts to be ready.
First-Time Login or Password Reset
If you need help logging in for the first time or resetting your password, please visit our Password Reset Self-Help Guide at tru.teamdynamix.com/TDClient/84/Portal/KB/ArticleDet?ID=1229.
IT Self-Service Portal
For troubleshooting resources and self-service support, visit our IT Service Desk Portal at tru.ca/itsportal.
We will respond to your inquiries as soon as possible when regular operations resume on January 2, 2025.
Regards,
IT Service Desk
IT Client Services | Thompson Rivers University
p: 1-250-852-6800 | w: https://tru.ca/itsportal | e: itservicedesk@tru.ca
