Thompson Rivers University
Thompson Rivers University

SCHEDULED: Banner service outage Aug. 6–7

  Posted on: August 4, 2022

Dear TRU Community,

Banner and related systems will be offline from 10 p.m. Saturday, Aug. 6 until approximately 3 a.m. on Sunday, Aug. 7 while Ellucian performs necessary updates.

During this outage there will be no access to the following: 

  • Banner Admin pages
  • Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax forms, and faculty grade entry
  • Any TRU online forms requiring payment
  • DegreeWorks
  • TRU Go mobile app
  • Argos reports
  • FWPT
  • FAST
  • Other core applications related to Banner

The main TRU website and Moodle will not be impacted by this outage. Thank you for your patience.

     

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