Posted on: October 27, 2015
IT Services has resolved an earlier problem today with online payment and all systems are now functioning normally. Thank you for your patience. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreMonth: October 2015
System Interruptions Today – Oct. 27th
Posted on: October 27, 2015
There may be intermittent interruptions to service for all systems connecting to Banner as IT Services works on a problem with the online payment system. Online payment is currently not operational. Systems that may be intermittently affected: myTRU, Web Registrations, and FAST. Please note, if you need access to Learning Management Systems such as Blackboard…
Read moreMicrosoft Working on Fix for Office Bugs in Mac OS X El Capitan
Posted on: October 6, 2015
IT Services does not recommend Mac users upgrade to the latest operating system for Mac, OS X El Capitan, until issues with Microsoft Office are resolved. Once the issues are resolved, an upgrade request should be made through the IT Service Desk to allow a technician to assist with a full backup prior to install. Microsoft Office…
Read moreSystem Outage – Monday, Oct. 5th from 6:30 a.m. to 8:00 a.m.
Posted on: October 2, 2015
IT Services is performing a system upgrade on Monday, October 5th from 6:30 a.m. to 8:00 a.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
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