Posted on: December 16, 2024
Campus Wi-Fi will be unavailable from 7:30 to 8:00 a.m. on Tuesday, Dec. 17. IT Services has scheduled maintenance on the wireless authentication system from 7:30 to 8:00 am on Tuesday, Dec. 17. During this time, there will be no access to Eduroam, TRU’s Wi-Fi network. If you have any questions about this upgrade, please…
Read morePosted on: August 15, 2024
All buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. on Sunday, Aug. 18 for a scheduled power outage. This outage does not affect West Gate Dormitories, McGill Residence, East Village, the Reach developments, Early Childhood Education Centre or the Research Emergency Management Building. North Tower will be provided with a generator for expected intermittent…
Read morePosted on: August 15, 2024
On Saturday, Aug. 17 from 6 to 8 a.m. and Saturday, Aug. 24 from 6 to 8 a.m., IT Services will be performing critical network updates. During these outages, there will be no access to the following: In addition to the above, the following will be impacted during the outage period: Thank you for your patience and…
Read morePosted on: July 22, 2024
On Monday, July 22, Ellucian will perform critical updates to Banner systems at 6 p.m. While there is no expected downtime, active sessions may be interrupted at the moment the update is applied, and users may need to reconnect. Thank you for your patience.
Read morePosted on: June 11, 2024
We’re excited to announce updates to our Application and System Access Request (ASAR) process which will increase efficiency, streamline workflows and improve your experience. What’s new? Dedicated forms for specific access requests In place of one ASAR form that is used for a variety of requests, the new separate forms allow for process improvements resulting…
Read morePosted on: June 10, 2024
IT Services will be upgrading network equipment in the above buildings/areas on Monday, June 10th, 2024, 5-9pm. The affected areas will include: During this period, wired (including VoIP phones) and wireless services in all spaces located in the building will be unavailable. Thank you for your patience as we keep TRU’s network secure and improve…
Read morePosted on: May 1, 2024
As of May 1, 2024, Wireless Printing (myprint.tru.ca) is undergoing maintenance and the service will be offline for an undetermined length of time. Traditional lab printing methods (from a computer on campus) will remain fully operational. Our team is actively working to restore the service as quickly as possible. Update: May 2, 2024 – Webprint…
Read morePosted on: May 1, 2024
Self-service functions in myTRU and related systems, including registration, payments, timesheets, tax forms and applications to TRU, will be offline from 10 p.m. on Saturday, May 4 to 3 a.m. on Sunday, May 5.
Read morePosted on: April 22, 2024
On Saturday, April 27 from 5:30 to 8 a.m., and Sunday, April 28 from 6 to 8 a.m., IT Services will be performing critical network updates. During the outages, there will be no access on Saturday and intermittent access on Sunday to the following: In addition to the above, the following will be impacted during…
Read morePosted on: February 1, 2024
Banner and related systems will be offline from 10 p.m. on Saturday, Feb. 3 to 3 a.m. on Sunday, Feb. 4 while Ellucian performs upgrades. During this outage there will be no access to the following: The main TRU website and Moodle will not be impacted by this outage.
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