Student File Share Upgrades/Maintenance – Intermittent Outages between 6:00 pm August 17th, 2017 to 6:00 am August 18th, 2017

  Posted on: August 16, 2017

IT Services will be performing upgrades and maintenance to its student file share storage on Thursday evening. There will be intermittent interruptions in access to student file shares starting at 6:00 pm Thursday evening and finishing at 6:00 am Friday morning. Thanks for your patience as we perform this required maintenance.   IT Services (250)…

Read more

TRU’s Microsoft Office 365 provides 1 Terabyte of storage

  Posted on: August 16, 2017

This is a reminder of the availability of Office 365 OneDrive within TRU’s Microsoft Office 365 providing 1 Terabyte of storage. IT Services recommends Office 365 OneDrive over products such as Dropbox or Google Drive that do not comply with Section 30.1 of BC’s Freedom of Information and Protection of Privacy Act . Data you…

Read more

ITS Web Help Desk Ticket System is now live!

  Posted on: August 8, 2017

The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…

Read more

Wireless and network maintenance – IB and Science Building

  Posted on: July 21, 2017

Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network.  There could be intermittent interruptions to this service today, July 21st.  The migration of this service should be completed by 4:00 p.m. today.   As well, Network Services will be doing maintenance in…

Read more