Campus Network Outage – Saturday, February 20th, 2016 – 7 a.m. to 5 p.m.

  Posted on: February 16, 2016

Please be advised that IT Services will be performing campus network system maintenance on Saturday, February 20th, 2016 from 7:00 a.m. to 5:00 p.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Network services, some telephone services (IP phone sets), as well as the wireless and student residence networks may…

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Emergency Kamloops Campus Internet Upgrade Monday, Feb. 15th – 5 p.m to 5:30 p.m.

  Posted on: February 12, 2016

Please be advised that IT Services is performing campus internet system maintenance for approximately one-half hour on Monday, Feb 15th, 2016 between 5 p.m. and 5:30 p.m. There may be small intermittent interruptions to the internet during this time. This may affect the ability for students (Campus and OL), staff, faculty, and Open Learning faculty…

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System Upgrade Notice: Saturday, Feb. 13th, 6:30 a.m. – 10:30 a.m.

  Posted on: February 11, 2016

IT Services is performing a system upgrade on Saturday, February 13th from 6:30 a.m. to 10:30 a.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…

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Wireless Printing to Student Printers Currently Unavailable

  Posted on: February 10, 2016

Due to a licensing issue, the ability to print to lab printers from your laptop or mobile device via myprint.tru.ca is temporarily unavailable.  We expect to have this resolved by Friday morning, Feb. 12th. Thank you for your patience. IT Services (250) 852-6800 or email  ITServiceDesk@tru.ca

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System Upgrade Notice – Monday, Feb. 8th from 8 a.m. to 12 p.m.

  Posted on: February 5, 2016

IT Services is performing a system upgrade on Monday, February 8th from 8:00 a.m. to 12:00 p.m. Systems unavailable during this time are Banner, myTRU, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…

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Internet and System Issues Are Resolved

  Posted on: December 23, 2015

Thank you for your patience as technicians worked this morning on restoring internet and system access. IT Services (250) 852-6800 or email  ITServiceDesk@tru.ca

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Internet Provider Upgrade Causes System Connection Issues – Dec. 23rd

  Posted on: December 23, 2015

Technicians are working on resolving this issue as quickly as possible.  ETA is 10:30 a.m. We are experiencing an internet outage causing  several systems to not function externally:  TRU website, myTRU, SSB, flexReg, Moodle and Blackboard Learn.  These systems are working internally.   Outlook email may not be delivered to your inbox from outside sources, and…

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Systems Outage – Sunday, Dec 6th between 8 AM and 2 PM

  Posted on: December 4, 2015

IT Services is performing a system upgrade on Sunday, Dec 6th between 8:00 am and 2:00 pm. During that time you may expect interruptions in services including Banner, myTRU, flexReg, FAST, BCCampus and BDMS. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need…

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