Phishing Alert – “OneClass Chrome Extension”

  Posted on: December 14, 2016

A malicious OneClass Chrome Extension (plug-in) has been identified. When the extension is installed, it will add a button to pages within Connect to “Invite your Classmates to OneClass“. When clicked, the button will attempt to send a phishing email to everyone in the class to promote OneClass. The extension will also attempt to collect user credentials (e.g. username and password). A copy of…

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Important Notice: System Outage on Friday, Nov. 25th (4:30 p.m.) to Saturday, Nov. 26th (4:30 p.m.)

  Posted on: November 23, 2016

IT Services will be performing major system maintenance to Banner for Year End Upgrades from 4:30 p.m. Friday, November 25th to 4:30 p.m. on Saturday, November 26th, 2016. Services not available during this period will be FlexReg (online registrations), FAST, Banner INB, Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms,…

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TRU GO – Mobile App

  Posted on: October 21, 2016

A one-stop shop for all things student life.  Available for free download. Details at:  

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Problems with Google Searches in TRU Wireless Networks

  Posted on: October 18, 2016

IT Services is investigating an issue in our Wireless networks where Google is requiring users to enter characters in a Captcha box before completing a search.  You can enter the characters to continue or use a different search provider such as IT Services (250) 852-6800 or email      

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Banner System Maintenance – Thursday, October 13th from 10:00 p.m. to 12:00 a.m.

  Posted on: October 13, 2016

IT Services will be performing system maintenance this evening, Thursday, October 13th from 10:00 p.m. to 12:00 a.m.  During this time self-service channels within myTRU will not be available.  Users may also expect intermittent interruptions in services of the following systems:  myTRU portal, FlexReg, Banner INB, and FAST.  This outage is required in preparation for…

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WebApp Server Maintenance – Tuesday, Oct. 4th at 7:30 am

  Posted on: October 3, 2016

IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email

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Banner System Maintenance – Wednesday, October 5th from 5:30 am to 7:30 am

  Posted on: September 28, 2016

IT Services is performing Banner maintenance on  Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…

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Incoming Email Issues – Tuesday, Sept. 27th

  Posted on: September 27, 2016

IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow.   We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email

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