ITS Web Help Desk Ticket System is now live!

  Posted on: August 8, 2017

The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…

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Wireless and network maintenance – IB and Science Building

  Posted on: July 21, 2017

Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network.  There could be intermittent interruptions to this service today, July 21st.  The migration of this service should be completed by 4:00 p.m. today.   As well, Network Services will be doing maintenance in…

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Phishing Alert – Massive Ransomware attack affecting a large number of organizations

  Posted on: May 12, 2017

Many organizations around the world—including Britain’s National Health Service—have been affected by a massive, global ransomware attack. While TRU currently has not seen any evidence of this attack on our networks, we would like all faculty and staff to be extra vigilant to ensure our systems remain secure. This Ransomware takes advantage of a MS…

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