Posted on: January 22, 2021
We are aware that myTRU, TRUemployee and one.tru.ca are currently unavailable. We are looking into the situation and will provide an update when we have more information.
Read moreMaintenance, Page 3
Banner System Maintenance Saturday, March 10th, 2018 between 7:00 a.m. and 7:00 p.m.
Posted on: March 1, 2018
Please be advised that IT Services will be performing necessary system maintenance to Banner on Saturday, March 10th, 2018 between 7:00 a.m. and 7:00 p.m. This will affect students (Campus and OL), faculty, Open Learning faculty, and staff. During this period there will be NO ACCESS to the following services: Flexible Registration (online…
Read moreCAMPUS INTERNET OUTAGE and Disruptions, Sunday, May 14. 2017 from 7:00 am to noon
Posted on: May 1, 2017
Please be advised that IT Services will be performing campus network system maintenance on Sunday, May 14, 2017 from 7:00 a.m. to noon. This will affect students (Campus and Open Learning), staff, faculty, and Open Learning faculty. Between 7:00 am and noon there will be NO OFF CAMPUS ACCESS to all systems including: myTRU.ca Moodle.tru.ca…
Read moreWebApp Server Maintenance – Tuesday, Oct. 4th at 7:30 am
Posted on: October 3, 2016
IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moremyTRU System Maintenance – Monday, September 12th from 11:30 p.m. to 12:30 a.m.
Posted on: September 12, 2016
IT Services will be performing system maintenance on Monday, September 12th from 11:30 p.m. to 12:30 a.m. Systems unavailable during this time include: myTRU, FlexReg, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…
Read morePhone System Upgrades August 3rd to August 10th
Posted on: August 2, 2016
IT Services will be working on phone system upgrades beginning Wednesday, August 3rd to Wednesday, August 10th. All service affecting outages will be done after 5 p.m. and non-service affecting upgrades will occur during the afternoon each day. Outages are expected to vary from 1 to 2 hours. Please contact the IT Service Desk if…
Read moreSystem Maintenance – Wednesday, April 6th, 2016 from 7:00 p.m. to 9:00 p.m.
Posted on: April 5, 2016
IT Services is performing system maintenance for compliance with e-commerce security on Wednesday, April 6th from 7:00 p.m. to 9:00 p.m. FlexReg (online registrations) and Banner self-service channels within myTRU (course evaluations, timesheets, academic record details, tax forms, etc.) will not be accessible during this time. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreSystem Maintenance – Monday, Mar. 28th, 2016 from 8:30 a.m. to 11:30 a.m.
Posted on: March 23, 2016
IT Services is performing system maintenance on Monday, March 28th from 8:30 a.m. to 11:30 a.m. FlexReg (online registrations) and Banner self-service channels within myTRU (course evaluations, timesheets, academic record details, tax forms, etc.) will not be accessible during this time. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read moreCampus Network Outage – Saturday, February 20th, 2016 – 7 a.m. to 5 p.m.
Posted on: February 16, 2016
Please be advised that IT Services will be performing campus network system maintenance on Saturday, February 20th, 2016 from 7:00 a.m. to 5:00 p.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Network services, some telephone services (IP phone sets), as well as the wireless and student residence networks may…
Read moreImportant Notice: Campus Internet System Maintenance – Friday, Dec. 11th 5 p.m. to 6 p.m.
Posted on: December 9, 2015
Please be advised that IT Services will be performing campus internet system maintenance for approximately one hour on Friday, Dec 11th, 2015 between 5 p.m. and 6 p.m. There may be small intermittent interruptions to the internet during this time. As well, this may affect the ability for students (Campus and OL), staff, faculty, and…
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