Thompson Rivers University
Thompson Rivers University

Maintenance

Planned Service Outage – Banner – Feb 3 & 4, 2024

  Posted on: February 1, 2024

Banner and related systems will be offline from 10 p.m. on Saturday, Feb. 3 to 3 a.m. on Sunday, Feb. 4 while Ellucian performs upgrades. During this outage there will be no access to the following:  The main TRU website and Moodle will not be impacted by this outage. 

Read more

Campus Power Outage – August 13

  Posted on: August 9, 2023

On Sunday, August 13, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. Campus phone lines will not work during the outage. You can reach Campus Security using the TRU Safe app or at this temporary mobile number while landlines are down: 250-320-7633. In preparation for this…

Read more

Spam filter upgrade coming June 5th, 2023

  Posted on: May 31, 2023

On Monday, June 5, Information Technology Services will be upgrading TRU’s phishing and spam filtering system to Microsoft 365 Spam Protection.

please check your junk folder daily in case a wanted email is mishandled. If such an email is found, move it to your inbox.

Read more

Scheduled: Newtork Outage on November 18, 2022

  Posted on: November 3, 2022

TRU is planning a short but major network outage on Friday, Nov. 18 from 6 to 8 a.m., affecting all TRU locations (Kamloops, Williams Lake and Regional Centres).  Please save and shut down your systems at the end of your workday Thursday. All TRU networks (fixed and wireless) will be unavailable, campuses will have no…

Read more

SCHEDULED: Banner service outage Oct. 1-2, 2022

  Posted on: September 26, 2022

Banner and related systems will be offline from 10 p.m. Saturday, Oct. 1 until approximately 3 a.m. on Sunday, Oct. 2 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record details, tax…

Read more

SCHEDULED: Banner Admin and EPBC outage Aug. 26-27

  Posted on: August 25, 2022

Banner Admin and EducationPlanner BC (EPBC) will be offline from approximately 8 p.m. on Friday, Aug. 26. until approximately 10 a.m. on Saturday, Aug. 27 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Apply – EducationPlannerBC (EPBC) All other Banner-related systems will not be impacted by this outage. Thank you…

Read more

Planned Outage: Aug. 20-21

  Posted on: August 11, 2022

On Sunday, Aug. 21 from 6 a.m. until approximately noon, a short but major network outage is planned. The impact is similar to the network outage at the end of June and will impact all TRU locations (Kamloops, Williams Lake and Regional Centres). This is the only planned outage this weekend. The previously announced Banner…

Read more

SCHEDULED: www.tru.ca Offline August 6th/7th

  Posted on: August 5, 2022

Hello TRU Community, Please be aware that in addition to the previously listed maintenance for Banner-Related systems and the TRU Campus-Wide Power Outage – TRU’s Home Page (www.tru.ca) will also be Offline for Scheduled Maintenance. Between 11:00 PM and 12:00 AM (Midnight) Saturday August 6th, there will be no access to anything on the TRU…

Read more

SCHEDULED: Power Outage August 7, 2022

  Posted on: August 4, 2022

On Sunday, Aug. 7, all buildings on the Kamloops campus will be inaccessible from 7 a.m. to 7 p.m. for a scheduled power outage. If you need access to a building during this time, please call campus security. Since phone lines will not work during the outage, you can use the TRU Safe app to reach security….

Read more

SCHEDULED: Banner service outage Aug. 6–7

  Posted on: August 4, 2022

Dear TRU Community, Banner and related systems will be offline from 10 p.m. Saturday, Aug. 6 until approximately 3 a.m. on Sunday, Aug. 7 while Ellucian performs necessary updates. During this outage there will be no access to the following:  Banner Admin pages Self-service functions in myTRU and TRUemployee, including online registration, payments, timesheets, transcripts and other academic record…

Read more

Search To Top