Posted on: December 13, 2016
Please be advised that IT Services will be performing campus network system maintenance on Sunday, December 18, 2016 from 6:00 a.m. to 10:00 a.m. This will affect students (Campus and OL), staff, faculty, and Open Learning faculty. Between 6:00 am and 8:00 am there will be NO OFF CAMPUS ACCESS to the following systems: myTRU.ca…
Read morePosted on: November 23, 2016
IT Services will be performing major system maintenance to Banner for Year End Upgrades from 4:30 p.m. Friday, November 25th to 4:30 p.m. on Saturday, November 26th, 2016. Services not available during this period will be FlexReg (online registrations), FAST, Banner INB, Banner self-service channels within myTRU (Registration, payment, timesheets, academic record details, tax forms,…
Read morePosted on: October 21, 2016
A one-stop shop for all things student life. Available for free download. Details at: http://www.tru.ca/its/students/tru-go.html
Read morePosted on: October 18, 2016
IT Services is investigating an issue in our Wireless networks where Google is requiring users to enter characters in a Captcha box before completing a search. You can enter the characters to continue or use a different search provider such as Bing.com IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: October 14, 2016
Faculty and staff now have the ability to login and use the Virtual Desktop (VDI) computers in student lab areas. To login, you must enter your network username as: username@tru.univ and your password. You will have access to your network drives and printing to lab printers – printing instructions for labs. VDI Locations: Main Library…
Read morePosted on: October 13, 2016
IT Services will be performing system maintenance this evening, Thursday, October 13th from 10:00 p.m. to 12:00 a.m. During this time self-service channels within myTRU will not be available. Users may also expect intermittent interruptions in services of the following systems: myTRU portal, FlexReg, Banner INB, and FAST. This outage is required in preparation for…
Read morePosted on: October 3, 2016
IT Services is performing system maintenance on the Webapps server that will cause a disruption of services for approximately five minutes on Tuesday, Oct. 4th at 7:30 am. This will affect any PCI compliant forms, the parking application, and Academic Inventory. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: September 28, 2016
IT Services is performing Banner maintenance on Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…
Read morePosted on: September 27, 2016
IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow. We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca
Read morePosted on: September 27, 2016
IT Services is performing important system maintenance to computer lab printing services on Tuesday, Sept. 27th from 5 pm to approximately 7 pm. We are sorry for the inconvenience this may cause. IT Services (250)852-6800 or email: ITServiceDesk@tru.ca
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