Thompson Rivers University
Thompson Rivers University

General News

Student File Share Upgrades/Maintenance – Intermittent Outages between 6:00 pm August 17th, 2017 to 6:00 am August 18th, 2017

  Posted on: August 16, 2017

IT Services will be performing upgrades and maintenance to its student file share storage on Thursday evening. There will be intermittent interruptions in access to student file shares starting at 6:00 pm Thursday evening and finishing at 6:00 am Friday morning. Thanks for your patience as we perform this required maintenance.   IT Services (250)…

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TRU’s Microsoft Office 365 provides 1 Terabyte of storage

  Posted on: August 16, 2017

This is a reminder of the availability of Office 365 OneDrive within TRU’s Microsoft Office 365 providing 1 Terabyte of storage. IT Services recommends Office 365 OneDrive over products such as Dropbox or Google Drive that do not comply with Section 30.1 of BC’s Freedom of Information and Protection of Privacy Act . Data you…

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ITS Web Help Desk Ticket System is now live!

  Posted on: August 8, 2017

The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…

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Wireless and network maintenance – IB and Science Building

  Posted on: July 21, 2017

Please be aware that Network Services is currently migrating the wireless network in the Science Building over to the new wireless network.  There could be intermittent interruptions to this service today, July 21st.  The migration of this service should be completed by 4:00 p.m. today.   As well, Network Services will be doing maintenance in…

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Phishing Alert – Massive Ransomware attack affecting a large number of organizations

  Posted on: May 12, 2017

Many organizations around the world—including Britain’s National Health Service—have been affected by a massive, global ransomware attack. While TRU currently has not seen any evidence of this attack on our networks, we would like all faculty and staff to be extra vigilant to ensure our systems remain secure. This Ransomware takes advantage of a MS…

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Issue 24 – ITS Update Newsletter

  Posted on: April 26, 2017

Issue 24 – ITS Update Newsletter is available now at https://tinyurl.com/n4uspdk  In this issue read more about: TRU’s 3rd Annual Privacy and Security Conference Emergency Notification IT Services Strategic Plan Sneak Peak Sharepoint Student Self Service Tickets SSD for Labs PCI DSS Compliance New Digital Signage Archibus On Demand Work & Preventative Maintenance Blue Jeans…

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New Web-based Telephone Book Application

  Posted on: March 23, 2017

IT Services has recently implemented a new, web-based telephone directory application. Users can now go to https://webapps.tru.ca/telbook/ or through the “Find a Person” link on the TRU website. If you are a Windows user there will now be a shortcut icon on your desktop labeled “Telbook-Web”. The new web application allows you to search for…

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Free Office 365 now includes OneDrive for Business with one terabyte of cloud storage

  Posted on: February 10, 2017

Through our Microsoft Campus Agreement, all current TRU employees and students have free access to install MS Office 365 for up to 5 personal PC’s/Mac’s and 5 tablets/mobile phones!  To sign up for Office 365: (Staff/Faculty): https://one.tru.ca/pages/office-365-faculty.aspx (Students): https://www.tru.ca/its/students/software/office-365.html If you have already signed up for Office 365 – log in using your Microsoft Office…

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