Thompson Rivers University
Thompson Rivers University

Month: August 2017

Network Outage

  Posted on: August 27, 2017

As a result of the power outage today, IT Services is dealing with a number of failed legacy network switches throughout campus, resulting in outages. While ITS  has been working throughout the evening to restore services, some outages may continue into tomorrow morning and throughout Monday.   Thanks for your patience.   IT Services (250)…

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Student File Share Upgrades/Maintenance – Intermittent Outages between 6:00 pm August 17th, 2017 to 6:00 am August 18th, 2017

  Posted on: August 16, 2017

IT Services will be performing upgrades and maintenance to its student file share storage on Thursday evening. There will be intermittent interruptions in access to student file shares starting at 6:00 pm Thursday evening and finishing at 6:00 am Friday morning. Thanks for your patience as we perform this required maintenance.   IT Services (250)…

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TRU’s Microsoft Office 365 provides 1 Terabyte of storage

  Posted on: August 16, 2017

This is a reminder of the availability of Office 365 OneDrive within TRU’s Microsoft Office 365 providing 1 Terabyte of storage. IT Services recommends Office 365 OneDrive over products such as Dropbox or Google Drive that do not comply with Section 30.1 of BC’s Freedom of Information and Protection of Privacy Act . Data you…

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ITS Web Help Desk Ticket System is now live!

  Posted on: August 8, 2017

The IT Services Web Help Desk ticket system allows active TRU employees and students – both on campus and off campus – to submit IT related help requests or general inquiries. The ticket submitted will be directed immediately to the appropriate IT technician to help you resolve your issue and/or questions. Additionally, when you are…

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