Thompson Rivers University
Thompson Rivers University

Month: September 2016

Banner System Maintenance – Wednesday, October 5th from 5:30 am to 7:30 am

  Posted on: September 28, 2016

IT Services is performing Banner maintenance on  Wednesday, October 5th from 5:30 AM to 7:30 AM. This work is necessary for TRU’s Disaster Recovery Plan and is in support of the Northwest Commission on Colleges and Universities (NWCCU) Accreditation process for TRU. During this time, users may expect minimal interruptions in services including FlexReg, Banner…

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Incoming Email Issues – Tuesday, Sept. 27th

  Posted on: September 27, 2016

IT Services is currently experiencing problems with incoming mail from outside of TRU which may delay delivery for several hours. Scanning to email may also be slow.   We are working on fixing this issue as quickly as possible. IT Services (250) 852-6800 or email ITServiceDesk@tru.ca

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Banner System Maintenance Notification – Tuesday, Sept. 20th, 6:30 am to 7:00 am

  Posted on: September 19, 2016

IT Services is performing Banner system maintenance on Tuesday, September 20th from 6:30 AM to 7:00 AM. During this time, users may expect minimal interruptions in services including FlexReg, Banner INB and SSB (self-service), myTRU, and Banner Document Management System. NOTE: Moodle and Blackboard Learning Management Systems will be UNAFFECTED and remain available during this maintenance….

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myTRU System Maintenance – Monday, September 12th from 11:30 p.m. to 12:30 a.m.

  Posted on: September 12, 2016

IT Services will be performing system maintenance on Monday, September 12th from 11:30 p.m. to 12:30 a.m.  Systems unavailable during this time include: myTRU, FlexReg, FAST and web registrations. Please note that if you need to access Learning Management Systems such as Blackboard (blearn.tru.ca) and Moodle (moodle.tru.ca) you will need to go directly to those…

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Intermittent Outages Sunday, Sept. 11th, 7 am to 4 pm – Affecting Specific Student Use Computers on Campus

  Posted on: September 9, 2016

IT Services is performing an upgrade to the virtualized desktop infrastructure servers on Sunday, September 11th between 7 a.m. and 4 p.m.  This may cause intermittent disruptions/outages on the virtualized computers in a number of  student computer labs on campus.  Students should avoid using the computers in this area or save often to an external…

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